Senior Manager Solution Consulting

Planet Paymet; Madrid; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

Planet is seeking a Snr Solution Consultant to partner with Commercial teams and customers, delivering technical and solution design expertise for card-present and e-commerce opportunities across omnichannel journeys.

You will lead solution discovery, design, and demonstrations, bridging sales, product, and engineering to convey Planet's capabilities and value to customers.

Qualifications

• Experience in a Solutions Consultant, Sales Engineer, or Technical Pre-Sales role within payments/fintech.
• Strong understanding of payment ecosystems: Card-present, E-commerce, APIs.
• Ability to translate complex concepts into business value.
• Experience supporting enterprise or mid-market sales teams.
• Excellent presentation and communication skills.

Responsibilities

• Support Commercial teams throughout the sales lifecycle for integrated payment gateway opportunities (in-store and online).
• Act as the technical and solutions expert for card-present and e-commerce integrations, APIs, SDKs, terminals, and platform capabilities.
• Lead customer discovery sessions to understand business requirements and integration needs.
• Design end-to-end payment solutions tailored to customer use cases, including POS integrations and omnichannel experiences.
• Deliver compelling solution presentations and product demonstrations to stakeholders.
• Respond to RFPs/RFIs and contribute to proposals with solution architectures and technical content.
• Collaborate with Product and Engineering to feedback from the field and influence roadmap priorities.
• Support proof-of-concepts and pilot implementations where required.
• Ensure smooth handover from sales to implementation, documenting solution designs and customer requirements.
• Stay current on Planet's product portfolio, payment technologies, and industry trends.

Job description

About Us

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview

We are looking for a Snr Solution Consultant to partner closely with our Commercial teams and customers, providing technical and solution design expertise across card-present and e-commerce payment gateway opportunities. This is a customer-facing, pre-sales role where you'll act as the bridge between sales, product, engineering, and delivery - helping prospects and clients understand how Planet's integrated payment solutions can support their business objectives. You will lead solution discovery, design, and demonstrations, ensuring Planet's capabilities are clearly articulated and aligned to customer needs across omnichannel payment journeys.

What you will do

• Support Commercial teams throughout the sales lifecycle, from discovery through close, for integrated payment gateway opportunities (in-store and online).
• Act as the technical and solutions expert for card-present and e-commerce integrations, APIs, SDKs, terminals, and platform capabilities.
• Lead customer discovery sessions to understand business requirements, technical environments, and integration needs.
• Design end-to-end payment solutions tailored to customer use cases, including POS integrations, online checkout flows, and omnichannel experiences.
• Deliver compelling solution presentations and product demonstrations to technical and non-technical stakeholders.
• Respond to RFPs/RFIs and contribute to proposals with solution architectures and technical content.
• Collaborate with Product and Engineering teams to provide feedback from the field and influence roadmap priorities.
• Support proof-of-concepts and pilot implementations where required.
• Ensure smooth handover from sales to implementation, documenting solution designs and customer requirements.
• Stay current on Planet's product portfolio, payment technologies, and industry trends.

What you will need

• Experience in a Solutions Consultant, Sales Engineer, or Technical Pre-Sales role within payments, fintech, SaaS, or commerce technology.
• Strong understanding of payment ecosystems, including: Card-present payments (terminals, EMV, PCI) E-commerce gateways and online checkout APIs and system integrations.
• Comfortable engaging with both business and technical stakeholders.
• Experience supporting enterprise or mid-market commercial sales teams.
• Ability to translate complex technical concepts into clear business value.
• Strong presentation and communication skills.
• Familiarity with POS systems, commerce platforms, or hospitality/retail environments is a plus.
• Self-starter mindset with the ability to manage multiple opportunities simultaneously.

Nice to Have

• Hands-on experience with payment gateways or acquiring platforms.
• Knowledge of omnichannel commerce architectures.
• Experience with REST APIs and basic integration concepts.
• Background in hospitality or retail technology.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.