Senior Life Sciences Quality & Delivery Manager

Welocalize, Inc; Barcelona; On-site; EUR 70,000 - 90,000; Full time

Job summary

Welocalize, Inc. is seeking an experienced Quality Manager in Barcelona to lead quality across translation programs. You will align suppliers, monitor performance against client SLAs, and drive corrective actions to ensure on-time, defect-free deliverables.

The role requires strong data analysis, excellent English communication, and collaboration with Language Services to maintain glossaries, TMs, and style guides. Experience with TM tools and MT post-editing is preferred.

Qualifications

• Master’s degree or equivalent experience in a relevant field.
• Proven experience in Localization Vendor, Language or Quality Management.
• Experience with Translation Memory tools, Translation Management Systems and Machine Translation Post-editing processes and tools.
• Excellent communication skills with fluent English; additional language is a plus.
• Ability to analyze data and drive quality improvements.

Responsibilities

• Collaborate with Partner Engagement Manager to align suppliers on accounts within the program squads.
• Monitor supplier performance against client thresholds including OTD, language quality and instruction adherence.
• Lead quality discussions with customers, analyze root causes, implement corrective/preventive actions, and maintain client-facing quality documentation.
• Design and implement quality framework and maintain language assets (glossaries, style guides, TMs).
• Coordinate with Language Services to recommend resources and ensure capacity for client programs.
• Prepare and present regular quality reporting to clients and support process improvements across teams.

Job description

Welocalize, Inc. is seeking an experienced Quality Manager in Barcelona to lead quality across translation programs. You will align suppliers, monitor performance against client SLAs, and drive corrective actions to ensure on-time, defect-free deliverables.

The role requires strong data analysis, excellent English communication, and collaboration with Language Services to maintain glossaries, TMs, and style guides. Experience with TM tools and MT post-editing is preferred.