Senior Implementation & Onboarding Consultant

Sprinklr; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Voluntary healthcare coverage

Paid time off

Mentoring Program

Descripción de la vacante

Sprinklr seeks an Implementation Consultant in Madrid, responsible for ensuring clients have the best onboarding experience with Sprinklr’s software. This role involves configuring the product, educating clients, and managing platform functionalities.

The ideal candidate will have strong problem-solving skills, be fluent in Spanish and English, and possess the ability to thrive in a collaborative environment. This role offers opportunities for professional growth and a comprehensive benefits package.

Formación

• Strong analytical and problem-solving skills.
• Excellent communication skills in Spanish and English, both written and verbal.
• Desire and ability to rapidly learn a wide variety of new technical skills.

Responsabilidades

• Ensure clients receive optimal onboarding experience and value from Sprinklr software.
• Configure Sprinklr product for brands and industries.
• Train and educate all client users during onboarding.

Conocimientos

Analytical skills

Communication in Spanish

Communication in English

Problem-solving skills

Customer handling skills

Herramientas

Salesforce Service Cloud

Gensys Engage

Amazon Connect

Cisco Webex Contact Center

Descripción del empleo

Sprinklr seeks an Implementation Consultant in Madrid, responsible for ensuring clients have the best onboarding experience with Sprinklr’s software. This role involves configuring the product, educating clients, and managing platform functionalities.

The ideal candidate will have strong problem-solving skills, be fluent in Spanish and English, and possess the ability to thrive in a collaborative environment. This role offers opportunities for professional growth and a comprehensive benefits package.