Senior Implementation Architect (Remote)

Remote Jobs; España; A distancia; EUR 70.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote Working Stipend

25 Days PTO

8 Holidays paid

Wellness days

Voucher program: Transportation, Meals

Learning and development stipend

Charitable contribution match

Descripción de la vacante

Rithum is seeking a Senior Implementation Consultant to lead the design and execution of scalable technical solutions during late-stage sales and complex onboarding initiatives for strategic clients. You will own the technical implementation, mentor team members, and drive process improvements that elevate client success outcomes across accounts.

All team members are encouraged to leverage AI to work smarter, automate repeatable work, and improve outcomes, while maintaining quality, security,

Formación

• 3+ years in a client-facing technical SaaS role focused on onboarding or solution engineering for enterprise clients
• Fluent in both written and spoken English
• Deep experience with product data feed formats (XML, TXT, CSV, JSON) and FTP
• Advanced expertise in REST and SOAP API integrations and troubleshooting
• Strong working knowledge of Excel and HTML
• Proven ability to manage multiple complex client projects simultaneously
• Excellent problem-solving, time management, and prioritization skills
• Strong communication and presentation skills for technical and non-technical audiences
• Proven ability to document processes and create technical enablement materials
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity

Responsabilidades

• Lead technical discovery and solution design during late-stage sales engagements for strategic clients
• Develop complex implementation plans and ensure seamless handoffs to delivery and support teams
• Own the technical implementation and optimization of high-impact client projects, customizing solutions to meet unique business requirements
• Serve as the primary technical contact for advanced issues related to software, product data feeds, API integrations, and FTP
• Provide expert-level platform training and consultation to client stakeholders
• Partner with Sales, Product, Engineering, and Client Success to ensure client needs are met and technical challenges are addressed
• Mentor and coach junior Client success engineers, supporting knowledge sharing and technical skill development
• Drive cross-functional initiatives that improve internal processes, workflows, and client engagement practices
• Develop technical enablement resources (e.g., webinars, videos, documentation) for onboarding at scale
• Use AI as a default for recurring deliverables and share effective prompts with the team

Conocimientos

Client-facing SaaS

English fluency

XML/TXT/CSV/JSON

REST API

SOAP API

FTP

Excel

HTML

Project management

Multiple projects

Educación

Bachelor's degree in CS/IT or related

Project Management certification (PMP/Agile)

Herramientas

REST tooling

API integrations

Descripción del empleo

Rithum is seeking a Senior Implementation Consultant to lead the design and execution of scalable technical solutions during late-stage sales and complex onboarding initiatives for strategic clients. You will own the technical implementation, mentor team members, and drive process improvements that elevate client success outcomes across accounts.

All team members are encouraged to leverage AI to work smarter, automate repeatable work, and improve outcomes, while maintaining quality, security,