Senior ICT Technician - Remote IT & Security Lead

Nabu Casa, Inc.; Madrid; Remote; EUR 59,000 - 80,000; Full time

Benefits offered by this job

Remote work

Generous leave

Hardware budget

Education budget

Annual bonus

Internet stipend

Personal project time

Open source time

Job summary

Nabu Casa seeks a Senior ICT Technician to own internal IT for a fully remote, globally distributed team. You will ensure secure, reliable computers, accounts and tools, while collaborating with Cloud engineering to keep the server landscape safe and well maintained.

You will automate provisioning and offboarding with Ansible and scripting, manage internal tools, and uphold security baselines across macOS, Windows and Linux. English communication is essential.

Qualifications

• Several years of experience in IT administration or systems administration.
• Hands-on experience with Ansible for configuration management and automation.
• Strong Linux administration skills, including firewall configuration.
• Experience supporting users across macOS, Windows and Linux.
• Experience administering Google Workspace, SSO, MFA and password management tools.
• Solid understanding of endpoint and identity security.
• Scripting skills for automation, for example Bash or Python.
• Clear written communication in English and the patience to help colleagues with different levels of technical knowledge.
• The ability to work independently, prioritise and stay calm when things go wrong.

Responsibilities

• Help colleagues set up their computers, make sure devices follow our security policy, and solve day-to-day IT issues across macOS, Windows and Linux.
• Run identity and access: Google Workspace, SSO, MFA and password management, so people have the right access on day one and lose it on their last day.
• Maintain the internal systems and software we provide to our employees.
• Secure and maintain our server landscape together with the Cloud engineering team, including Linux administration and firewall configuration.
• Automate provisioning, configuration, patching and offboarding with Ansible and scripting.
• Own the configuration, licences and costs of our internal tools, such as Slack, Google Workspace and Jira.
• Define and maintain our internal security baseline, run access reviews, and keep us aligned with GDPR and relevant security frameworks.
• Respond to internal security incidents and lead the follow-up.
• Document our systems, runbooks and self-service guides in the handbook, so colleagues can solve common issues themselves.

Skills

Ansible automation

Linux administration

Google Workspace

SSO / MFA

Firewall configuration

Bash/Python scripting

English communication

Independent work

Tools

Google Workspace

Jira

Slack

Job description

Nabu Casa seeks a Senior ICT Technician to own internal IT for a fully remote, globally distributed team. You will ensure secure, reliable computers, accounts and tools, while collaborating with Cloud engineering to keep the server landscape safe and well maintained.

You will automate provisioning and offboarding with Ansible and scripting, manage internal tools, and uphold security baselines across macOS, Windows and Linux. English communication is essential.