Senior I2C Collections & Disputes Lead

6084-Janssen Research & Development, LLC Legal Entity; Madrid; On-site; EUR 70,000 - 90,000; Full time

Job summary

Johnson & Johnson is seeking a highly experienced Global Finance professional to lead the I2C Collections & Accounts Receivable management team in Madrid, Spain. The role focuses on strategic collections for high-value accounts, dispute resolution, and cross-functional collaboration across Customer Service, Sales, Supply Chain, and Finance.

The ideal candidate will manage disputes end-to-end, drive process improvements, and provide executive-ready reporting to senior leadership while ensuring

Qualifications

• Bachelor's degree or equivalent in accounting, finance, or related field.
• CPA, CMA, MBA or other financial certifications preferred.
• Fluency in English and Spanish required for this role.

Responsibilities

• Own strategic management of customer collections and open receivables for complex and high-value accounts.
• Influence and drive payment behavior to optimize cash flow and reduce DSO.
• Lead performance management of collection KPIs against SLAs.
• Forecast AR trends and conduct root-cause analysis to mitigate risks.
• Provide senior oversight on Sales Order releasing within defined authority limits.

Skills

Fluent in English

Fluent in Spanish

Negotiation skills

Communication skills

Analytical skills

Education

Bachelor's degree or equivalent in accounting/finance

CPA CMA MBA or other financial certifications

Tools

SAP

Job description

Johnson & Johnson is seeking a highly experienced Global Finance professional to lead the I2C Collections & Accounts Receivable management team in Madrid, Spain. The role focuses on strategic collections for high-value accounts, dispute resolution, and cross-functional collaboration across Customer Service, Sales, Supply Chain, and Finance.

The ideal candidate will manage disputes end-to-end, drive process improvements, and provide executive-ready reporting to senior leadership while ensuring