I2C Collections Lead – Finance & Disputes
Minor Hotels - Southern Europe
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Job summary
Johnson & Johnson is hiring an I2C Collections & Dispute Management Team Lead in Madrid, Spain, with potential postings in Prague or Manila. You will oversee end-to-end collections and disputes for key accounts, drive cash flow improvements, and lead senior stakeholder engagement across Finance, Sales, and Customer Service.
The role requires 4–6 years of related experience, fluency in English and Spanish, and strong negotiation and communication skills.
Qualifications
- Fluent in English and Spanish for oral and written communication.
- Experience in end-to-end Invoice to Cash processes is preferred.
- CPA/CMA/MBA or similar certifications preferred.
Responsibilities
- Own collections and open receivables for complex accounts with proactive engagement.
- Lead end-to-end dispute lifecycle and provide SME guidance on complex issues.
- Collaborate with Customer Service, Sales, Supply Chain, and Finance to improve I2C effectiveness.
- Provide analysis, reporting, and leadership support for key projects and risk assessments.
Skills
Education
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Job description
Johnson & Johnson is hiring an I2C Collections & Dispute Management Team Lead in Madrid, Spain, with potential postings in Prague or Manila. You will oversee end-to-end collections and disputes for key accounts, drive cash flow improvements, and lead senior stakeholder engagement across Finance, Sales, and Customer Service.
The role requires 4–6 years of related experience, fluency in English and Spanish, and strong negotiation and communication skills.
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