Senior I2C Collections & Disputes Analyst

Brighter Signals; Madrid; On-site; EUR 44,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Well-being reimbursement

Insurance plans

Job summary

Johnson & Johnson in Madrid is seeking an I2C Collection & Dispute Mgmt Sr Analyst to manage end‑to‑end Invoice to Cash processes for key MRCs and markets. You will lead collections, disputes, and collaboration with Sales, Service, and Finance in a global finance setting.

Fluent in English and Spanish with Portuguese a plus; SAP experience preferred. This role is based in Madrid, with responsibilities across EMEA markets.

Qualifications

• Bachelor’s degree in accounting, finance, or related business discipline.
• CPA, CMA, MBA or other financial certifications preferred.

Responsibilities

• Own collections and open receivables management for complex high‑value accounts.
• Drive payment behavior to optimize cash flow and reduce DSO.
• Lead KPI performance against SLAs with corrective actions.
• Oversee end‑to‑end dispute lifecycle and provide SME guidance.
• Collaborate with Customer Service, Sales, Supply Chain and Finance.

Skills

I2C process experience

Negotiation

Analytical reasoning

Stakeholder management

Communication skills

English proficiency

Spanish proficiency

Portuguese proficiency

Education

Bachelor's degree in accounting/finance

CPA/CMA/MBA or equivalent certifications preferred

Tools

SAP systems

Job description

Johnson & Johnson in Madrid is seeking an I2C Collection & Dispute Mgmt Sr Analyst to manage end‑to‑end Invoice to Cash processes for key MRCs and markets. You will lead collections, disputes, and collaboration with Sales, Service, and Finance in a global finance setting.

Fluent in English and Spanish with Portuguese a plus; SAP experience preferred. This role is based in Madrid, with responsibilities across EMEA markets.