I2C Collections & Disputes Team Lead – Global Finance

6014-Janssen Biotech, Inc. Legal Entity; Madrid; On-site; EUR 44,000 - 71,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Well-being reimbursement

Insurance plans

Job summary

Johnson & Johnson Global Finance is recruiting for a Team Lead in Collections & Dispute Management, located in Madrid, Spain. The role focuses on end-to-end Invoice to Cash processes across key markets, including dispute resolution and revenue protection.

You will oversee complex customer accounts, lead negotiations, and collaborate with Sales, Service, and Finance teams to optimize cash flow and ensure SLA adherence. Fluency in English and Spanish is required.

Qualifications

• Bachelor’s degree in accounting, finance, or related business discipline.
• CPA, CMA, MBA and/or other financial certifications is preferred.
• 4–6 years of relevant work experience.

Responsibilities

• Own strategic management of customer collections and open receivables for complex, high-value accounts.
• Influence payment behavior to optimize cash flow and reduce DSO.
• Lead KPI performance against SLAs and drive corrective actions.
• Perform AR forecasting, trend analysis, and root cause analysis to mitigate risks.

Skills

Customer engagement

Negotiation

Communication

Collaboration

Education

Bachelor’s degree in accounting or finance

CPA/MBA preferred

Tools

Microsoft Office

ERP

SAP

Job description

Johnson & Johnson Global Finance is recruiting for a Team Lead in Collections & Dispute Management, located in Madrid, Spain. The role focuses on end-to-end Invoice to Cash processes across key markets, including dispute resolution and revenue protection.

You will oversee complex customer accounts, lead negotiations, and collaborate with Sales, Service, and Finance teams to optimize cash flow and ensure SLA adherence. Fluency in English and Spanish is required.