Technical Support Intern, Barcelona, Spain (Fall 2026)

Nutanix; Barcelona; Presencial; EUR 8900 - 11.000; A tiempo parcial

Descripción de la vacante

Nutanix is seeking a Technical Support Internship in Barcelona, Spain for a 3–6 month period starting September 2026. The role requires a current university student in Computer Science or related field, with a focus on Linux, networking, and virtualization.

You’ll work in a hybrid setup three days per week, gaining hands-on experience with real systems and mentorship from seasoned engineers. You’ll collaborate with product and customer success teams, contributing to knowledge bases and

Formación

• Currently enrolled in a Bachelor’s or Master’s program in Computer Science, Telecommunications, Software Engineering, or related field at a Spanish university.
• Expecting to graduate in 2026 or before.
• Authorized to work in Spain without visa sponsorship.
• Strong problem-solving mindset and attention to detail.
• Excellent English written and verbal communication.

Responsabilidades

• Provide technical engineering support to customers and troubleshoot complex issues.
• Work on real production systems and learn how they operate in live environments.
• Collaborate with engineering teams to drive improvements based on customer feedback.
• Contribute to internal knowledge bases and support continuous improvement initiatives.
• Participate in team meetings, training sessions, and mentorship opportunities.

Conocimientos

Linux

Networking

Virtualization

Storage

English

Teamwork

Educación

CS/EE degree

Herramientas

Git

Descripción del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

This is a 3-6 month extracurricular internship with start dates beginning in September 2026. You will work in our Barcelona, Spain office a minimum of 3 days/week in this hybrid position.

Our Technical Support Internship Program is designed for university students in Barcelona who are passionate about technology, problem-solving, and customer experience.

This program provides hands-on exposure to real-world technical challenges while working closely with experienced engineers, product teams, and customer success teams. You’ll work on real systems used by real customers, gaining practical experience in troubleshooting, system analysis, and customer communication, bridging the gap between academic learning and professional engineering practice.

From day one, you’ll benefit from ongoing mentorship and support from your manager and team, alongside a specialized onboarding program designed to get you up to speed on all things HCI (Hyperconverged Infrastructure). You’ll also have the opportunity to earn Nutanix certifications, while developing both your technical and professional skills in a collaborative and supportive team environment.

About the Team

Our Worldwide Support team delivers industry-leading customer experiences to 24,000+ happy customers in over 200 countries. Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid multi-cloud technology solutions.

Through an artful blend of technical expertise, customer service, and excellent communications, we drive the success and devotion of our customers. We are as proud of our 97% Customer Satisfaction rating as we are of the career-building and advancement opportunities we offer our team.

As our customer base grows, we’re looking for interns who participate in our passion for customer success. Ready for the challenge?

Your Role

Work with our customers to provide technical engineering support and deliver a high-quality customer experience, troubleshooting and resolving complex technical issues that directly impact their success.

As an Support Intern, you will:

• Assist in diagnosing and resolving technical issues reported by customers
• Work on real production systems and learn how they operate in live environments
• Partner with engineering teams to drive improvements based on customer and partner feedback
• Contribute to internal and external knowledge bases and support continuous improvement initiatives
• Participate in team meetings, technical training sessions, and mentorship opportunities

What You Will Bring

• Applicants must be authorized to work in Spain without requiring current or future sponsorship for employment visa status
• Currently enrolled in a Bachelor’s or Master’s program in Computer Science, Telecommunications, Software Engineering, or related field at a Spanish university
• Expecting to graduate in 2026 or before
• Strong problem-solving mindset and attention to detail
• Understanding of Linux, Networking, Virtualization, and Storage technologies
• Strong written and verbal communication skills in English
• Ability to work both independently and collaboratively

Work Arrangement

On Site: This role is based on-site, offering the opportunity to collaborate face-to-face with team members in a dynamic and engaging work environment. Being physically present allows for seamless teamwork and direct access to resources that support your success. Additional team-specific guidance and norms will be provided by your manager.