Senior Employee Insights & Listening Lead

Talantir; Madrid; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

NTT DATA in Madrid is seeking an Employee Listening Lead to shape our global listening strategy and manage a comprehensive survey portfolio across onboarding, exit, and lifecycle events. You will partner with PA&I to deliver insights that influence senior leadership decisions and workforce programs.

You will design survey instruments, ensure cross-cultural validity, govern Qualtrics configuration, and translate complex findings into concise narratives, while safeguarding data privacy and working

Qualifications

• 10–12 years in employee listening or survey research.
• Experience running surveys at scale in a large multinational organization.
• Strong survey methodology: item and scale design, validity, trend management, sampling, cross-cultural administration.
• Working knowledge of Qualtrics EmployeeXM with hierarchies, metadata, dashboards, access controls, anonymity.
• Applied statistics: driver analysis, regression, significance testing, segmentation.
• Experience presenting survey insights to senior leaders and influencing decisions.
• Confidentiality, GDPR, and ethical use of employee data.

Responsibilities

• Own the global employee listening calendar across census and pulse surveys, onboarding, exit, and lifecycle surveys.
• Design and launch onboarding and exit surveys and extend listening to lifecycle moments.
• Link listening data to business outcomes such as attrition and performance with PA&I.
• Translate results into concise narratives for senior leadership and regional leaders.
• Quality‑assure Qualtrics configuration, hierarchies, metadata, dashboards, access, and anonymity.

Skills

Employee listening

Survey design

Qualtrics

R/Python

Data analysis

Executive communication

Cross-regional coordination

Confidentiality & GDPR

Stakeholder management

English proficiency

Education

Bachelor's degree in psychology / social sciences

Master's degree in I-O psychology or related field

Tools

Qualtrics XM

Qualtrics Text iQ

Workday / SAP SuccessFactors

Qualtrics API

Job description

NTT DATA in Madrid is seeking an Employee Listening Lead to shape our global listening strategy and manage a comprehensive survey portfolio across onboarding, exit, and lifecycle events. You will partner with PA&I to deliver insights that influence senior leadership decisions and workforce programs.

You will design survey instruments, ensure cross-cultural validity, govern Qualtrics configuration, and translate complex findings into concise narratives, while safeguarding data privacy and working