Senior Billing Specialist

VLEX NETWORKS; Barcelona; Híbrido; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and dental coverage

Hybrid work environment

23 days paid time off

Descripción de la vacante

Clio is seeking a senior billing professional to own the end-to-end billing process across multiple legal entities. You will manage orders, invoicing, collections including SEPA debits and card payments, and ensure VAT/SII compliance.

You will lead month-end close, cross-functional coordination, and drive automation initiatives using NetSuite. The role requires 5+ years in billing/finance operations, strong attention to detail, and advanced English.

Formación

• Bachelor's degree in Business Administration, Accounting, Finance or a related field.
• 5+ years of experience in billing, accounts receivable or finance operations.
• Knowledge of Spanish VAT, SII and e-invoicing regulations; NetSuite experience preferred.

Responsabilidades

• Own the billing cycle for multiple legal entities, ensuring invoices are accurate and issued on time.
• Review and approve orders; set review criteria for special cases.
• Record, update and verify data in NetSuite to keep it accurate and complete.
• Resolve complex billing issues and act as escalation point for the team.
• Design, run and reconcile SEPA direct debit batches and manage credit card payments.

Conocimientos

Attention to detail

Independent worker

Prioritization

Problem solving

Communication

AI tools for finance

Educación

Bachelor's degree in Business Administration, Accounting, Finance or related field

Herramientas

NetSuite

Excel

Payment reconciliation tools

SaaS platforms

Descripción del empleo

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary

Own the company's billing process end to end, across the group's subsidiaries: order approval, invoicing, collections (SEPA direct debits and credit card), and tax compliance through submissions to the SII (Spain's real-time VAT reporting system). The role ensures accuracy, regulatory compliance and on-time delivery. It is the escalation point for complex billing issues and leads continuous improvement and automation of the process, working with other departments to keep the whole cycle consistent.

Key responsibilities

Billing process ownership

• Own the billing cycle for multiple legal entities, making sure invoices are accurate and issued on time.
• Review and approve orders according to internal procedures, and set the review criteria for special cases.
• Record, update and verify data in the ERP system (NetSuite) to keep it accurate and complete.
• Resolve complex billing issues and act as the escalation point for the rest of the team.

Collections and direct debit batches

• Design, run and reconcile SEPA direct debit batches, including mandate management, sending files to the bank and handling returned debits.
• Manage credit card payments and their reconciliation.
• Work with the Collections team on outstanding payments and returned debits.

Tax and regulatory compliance

• Submit records to the SII within the 4-day deadline, with ongoing reconciliation throughout the period.
• Apply VAT and e-invoicing regulations correctly when issuing invoices.
• Support internal and external audits, as well as requests from tax authorities.

Month-end close and cross-functional coordination

• Make sure all of the month's invoices are issued and recorded in NetSuite before close.
• Check that all ARR and its related invoices are booked to the correct period.
• Reconcile and validate our records against external records, such as VAT filings and subsidiary records.
• Work with Customer Support to resolve billing tickets.
• Work with the Sales and/or Revenue Operations teams to confirm the commercial terms, pricing and agreements that apply to billing.
• Handle questions and discrepancies from internal and external clients and resolve them quickly.

Continuous improvement and automation

• Find the root causes of recurring issues and lead process improvements and automation in NetSuite.
• Review internal billing reports, validating the data and the completed processes.
• Document procedures and internal controls.
• Identify and adopt AI tools that automate repetitive billing tasks and make the process more efficient.

Mentoring and team development

• Train and support junior team members, sharing knowledge and best practices.
• Propose and maintain process documentation to make onboarding easier for new team members.

Requirements

Education

• Bachelor's degree in Business Administration, Accounting, Finance or a related field.

Experience

• 5+ years of experience in billing, accounts receivable or finance operations.
• NetSuite experience preferred.
• Knowledge of Spanish VAT, SII and e-invoicing regulations.
• Experience with SaaS systems and payment reconciliation tools.
• Advanced English (C1), spoken and written.

Technical and personal skills

• Strong attention to detail and accuracy.
• Works independently and takes ownership of the process.
• Able to organize and prioritize several tasks at once, especially during month-end close.
• Problem-solving and continuous-improvement mindset.
• Good communication skills, with the ability to influence and align different departments.
• Enjoys sharing knowledge and supporting colleagues.
• Interest in and comfort with AI tools for finance processes, as well as Excel and office software.

What you will find here:

• Competitive, equitable salary.
• Top-tier medical and dental coverage at preferred employee pricing for you and your family, with access from Day 1.
• Clio offers a flexible hybrid work environment with intentional in-person gatherings to build connection.
• 23 Days Paid Time Off + Company Observed Holidays including short Fridays as well as a summer schedule for work-life balance.
• Professional development and growth options
• Pet friendly workspace in our Barcelona office
• Company events and social-impact programs that reinforce our shared values, community, and culture.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Please note salary bands may differ based on location and l