Senior Backend Engineer for AI-Driven Comms Platform

Aircall.io, Inc.; Madrid; Presencial; EUR 90.000 - 150.000; Jornada completa

Descripción de la vacante

Aircall is seeking a Senior Backend Engineer for its Customer Communications Platform in Madrid. You will design, build, deploy, and operate backend services that power voice, SMS, and AI‑assisted customer interactions.

You’ll work with NodeJS/TypeScript on AWS, integrating with CRM, Helpdesk, and e‑commerce tools, while mentoring peers and ensuring system reliability and performance. You’ll join a fast‑moving, product‑driven team that values ownership, data‑driven decisions, and continuous

Formación

• 7+ years of backend development experience.
• Experience with AWS in production environments.
• Strong communication and collaboration skills.

Responsabilidades

• Create, design, develop, test, and monitor code in production autonomously and reliably.
• Collaborate with product managers, designers and engineers to deliver pragmatic end‑to‑end solutions.
• Design high‑quality, secure, scalable backend solutions and own their delivery.
• Understand the business context to deliver relevant customer solutions.
• Mentor colleagues and promote technical growth within teams.
• Stay current with new technologies and architectures and apply them thoughtfully.

Conocimientos

TypeScript

NodeJS

Python

Ruby

Rails

AWS

React

Herramientas

PostgreSQL

DynamoDB

OpenSearch

Redis

Serverless

Descripción del empleo

Aircall is seeking a Senior Backend Engineer for its Customer Communications Platform in Madrid. You will design, build, deploy, and operate backend services that power voice, SMS, and AI‑assisted customer interactions.

You’ll work with NodeJS/TypeScript on AWS, integrating with CRM, Helpdesk, and e‑commerce tools, while mentoring peers and ensuring system reliability and performance. You’ll join a fast‑moving, product‑driven team that values ownership, data‑driven decisions, and continuous