Senior Account Manager - EMEA

dLocal; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

dLocal in Madrid is seeking an experienced Account Manager to oversee a global client portfolio and drive revenue growth through upselling and cross-selling. In this role, you will build strong relationships, identify new business opportunities, and collaborate with internal teams to deliver tailored solutions.

The ideal candidate has 5+ years of B2B sales or account management experience, preferably in tech or fintech. Fluency in English is required. The position involves international travel.

Formación

• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
• Fluency in English is required (other languages are a plus).
• Proven ability to manage complex projects and accounts.

Responsabilidades

• Oversee a portfolio of global clients and identify new business opportunities.
• Drive revenue growth by upselling and cross-selling to existing clients.
• Build strong, long-term relationships with clients.

Conocimientos

Upselling and cross-selling

Relationship-building

Communication skills

Negotiation skills

Project management

Descripción del empleo

Responsibilities

• We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships
• You’ll play a key role in driving revenue growth by upselling and cross-selling to existing clients
• Manage and grow a portfolio of strategic client accounts across global markets
• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions
• Identify opportunities to upsell and cross-sell additional products and services to existing clients
• Collaborate with internal teams to ensure the successful delivery of our solutions
• Serve as a regional expert, providing insights to support the broader sales and account management strategy
• Represent the company at industry events, conferences, and through professional networking
• Contribute to the development and implementation of growth-oriented operational strategies

Qualifications

• Demonstrated success in upselling and cross-selling within enterprise accounts
• Excellent relationship‑building, communication, and negotiation skills—especially with senior stakeholders
• A well‑established business network and experience developing strategic partnerships
• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company
• Willingness to take smart risks backed by deep customer understanding and solid strategy
• Ability to manage multiple complex projects and accounts simultaneously with attention to detail
• Ability and willingness to travel internationally
• Fluency in English is required (other languages are a plus)