Salesforce Technical Specialist

Fever; Madrid; Híbrido; EUR 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount on Fever events

Flexible remuneration

Private health insurance

Dental insurance

Gym membership

Language learning support

Hybrid work Madrid

Office snacks

Descripción de la vacante

Fever, the world’s leading tech platform for culture and live entertainment, is seeking a CRM & Digital Marketing professional to lead activation of customer data and develop end-to-end CRM strategies across email, push, and in-app channels. You will refine multi-channel communications, drive retention, and collaborate on data-driven marketing initiatives.

Ideal candidates have 2–3 years in Digital Marketing and CRM, experience with Salesforce Marketing Cloud, and strong SQL/AMPScript skills.

Formación

• 2–3 years experience in Digital Marketing and CRM.
• Experience with Salesforce Marketing Cloud.
• Knowledge of SQL, AMPScript, and other programming languages.
• Ability to leverage behavioral, transactional, and demographic data for marketing insights.
• Commercially savvy, analytical and data‑driven.
• Experience in A/B testing and dynamic templates.
• Organized, responsible and proactive; able to manage time effectively.
• Fluent English communication; able to motivate teamwork.

Responsabilidades

• Manage activation of customer data to develop and execute an end-to-end CRM strategy and communications plan across channels (email, push, in-app).
• Refine multi-channel communications and retention strategies to deliver outstanding customer experience.
• Support technical setup of campaigns and user journeys in Salesforce Marketing Cloud.
• Ensure campaigns have clearly defined, measurable success metrics and own weekly/monthly reporting and ad hoc analyses.

Conocimientos

CRM strategy

Digital Marketing

Data-driven

English communication

A/B testing

Team collaboration

Time management

Analytical thinking

Campaign optimization

Herramientas

Salesforce Marketing Cloud

Descripción del empleo

Hey there!

We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting‑edge technology and data‑driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award‑winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar‑raisers with a hands‑on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Meet the Team

The CRM team focuses on building lasting relationships with our users from the moment they first encounter Fever. By analyzing customer behavior and mapping the entire lifecycle, we create personalized experiences that keep users engaged and coming back.

We craft targeted communications, special offers, and data‑driven insights to strengthen loyalty and improve every interaction.

Join us and help turn first‑time users into lifelong fans.

What You’ll Do

• You will manage the activation of customer data to develop and execute an end‑to‑end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in‑app messages).
• You will continuously refine our multi‑channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and staying up‑to‑date with the CRM state of the art.
• You will support the team with the technical set up of campaigns and user journeys in Salesforce Marketing Cloud.
• You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight‑driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

Who You Are

• You have 2-3 years experience working in Digital Marketing and CRM.
• You have experience working with Salesforce Marketing Cloud.
• You know SQL, AMPScript, and other programming languages.
• You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.
• You are commercially savvy, analytical and data‑driven.
• You have experience in A/B testing and dynamic templates.
• You are an organized, responsible and proactive person.
• You have the ability to optimise, prioritise and organise your time.
• You have the ability to carry out a high pace of work.
• You are able to communicate in English in a fluent way.
• You know how to potentiate teamwork and keep everyone in the team motivated.

Why You’ll Love It Here

• Attractive compensation package with room to grow.
• 40% discount on all Fever events and experiences + free Candlelight voucher.
• Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax‑exempt).
• Payflow: option to access part of your salary in advance.
• Taxdown: help optimising and filing your taxes.
• Private health & dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.
• Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.
• Language learning support: English and Spanish lessons.
• Hybrid work setup: home office friendly with a central Madrid office location.
• Snacks, drinks, and fresh fruit are always available at the office.
• Dynamic international team: a young, talented group creating a great work environment.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice