CRM Consultant

Fever; Madrid; Presencial; EUR 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40% discount on all events

Health insurance

Flexible remuneration

Free food, drink, and fruit in the office

Gym membership

Home-office friendly

Descripción de la vacante

A leading entertainment technology company in Madrid is seeking a CRM Growth Associate to lead global CRM initiatives, focusing on strategic campaign design and execution. The ideal candidate has a bachelor's degree in engineering or a strong background in math/data analytics, along with over 3 years of experience in CRM roles. You will collaborate with various teams to enhance performance and user engagement, helping to shape the future of the entertainment industry. This role offers excellent benefits and a vibrant work environment.

Formación

• 3+ years of experience in a CRM relative role.
• High level of English; Spanish is a plus.
• Data-driven, capable of influencing strategic decisions.

Responsabilidades

• Lead global CRM initiatives for growth and development.
• Execute multi-channel CRM campaigns to engage users.
• Analyze user behavior and optimize campaign performance.
• Collaborate with marketing and product teams on CRM strategies.
• Define and establish new strategies to enhance performance.

Conocimientos

Experience in CRM roles

Salesforce Marketing Cloud expertise

Data analysis skills

Excellent interpersonal skills

Understanding coding languages (SQL, R, Python)

Educación

Bachelor’s in engineering or background in maths/statistics/data analytics

Descripción del empleo

Join to apply for the CRM Growth Associate role at Fever.

We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment, using proprietary cutting‑edge technology and a data‑driven approach to revolutionize how people engage with live events. Every month our platform inspires over 300 million people in more than 40 countries to discover unforgettable experiences while empowering event creators with data and technology to scale and innovate.

About the Team

Growth is the team responsible for promoting Fever’s business plan across all markets and ensuring that our events perform as expected, driving global growth. Our decisions are data‑driven at every level, allowing us to understand our business model and collaborate with every team to achieve strategic growth.

About You

• You have a bachelor’s in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics or data analytics.
• At least +3 years of experience in a CRM relative role.
• A high level of English. Speaking Spanish is a plus.
• Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform.
• Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage.
• Data‑driven person who brings numbers to strategic and business decisions.
• Generate high business impact based on your decisions.
• Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
• Understanding any coding language is preferred (SQL, R, Python…).
• Proactive problem‑solver and an opportunity‑seeker.

About the Role

• Lead global CRM initiatives focused on growth and development.
• Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp) aimed at engaging, retaining, and growing the user base and revenue generated through these channels.
• Data‑Driven Optimization: Analyze user behaviour, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness.
• Cross‑Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.
• Take full ownership of results, evolution, goals, and strategic decisions within a specific business line.
• Lead global projects that define the future of the entertainment industry.
• Enhance overall company performance across different business departments in a large international atmosphere (up to 40 countries).
• Define and establish new strategies to increase performance using analytical, business, and strategic skills.
• Design end‑to‑end solutions with a daily high impact.
• Create, develop, and manage new projects such as new business streams, workflows, strategies, and department growth.

Benefits & Perks

• Have a real impact on the company's growth and evolution.
• Excellent working conditions with a location in the heart of the Madrid scene.
• Home‑office friendly.
• Great work environment with a young, international team of talented people.
• 40% discount on all events on Fever.
• Health insurance and other benefits such as flexible remuneration with a 100% tax exemption through Cobee.
• English lessons.
• Free food, drink, and fruit at the office.
• Possibility to receive part of your salary in advance by Payflow.
• Gympass membership.

Thank you for considering joining Fever. We cannot wait to learn more about you!

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

For more information about how Fever processes your personal data, click here Fever - Candidate Privacy Notice.