CRM Consultant

Dormont Manufacturing Co; Madrid; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

40% Discount on events

Health insurance

Flexible remuneration

Free food, drink, and fruit at the office

Gympass Membership

Job summary

Fever in Madrid is looking for a CRM Manager to lead CRM initiatives and design campaigns that engage and retain users across various channels. The ideal candidate should have a Bachelor’s in Engineering or relevant experience in CRM, and be data-driven, with strong interpersonal skills.

The role offers a home-office friendly environment, health insurance, and a vibrant team culture. You'll have the chance to make a real impact on the company’s growth while enjoying perks like discounts on events and gym memberships.

Qualifications

• 3+ years of experience in a CRM related role.
• High level of English; speaking Spanish is a plus.
• Proactive problem-solver and an opportunity-seeker.

Responsibilities

• Lead global CRM initiatives focusing on growth and development.
• Design and execute CRM campaigns across multiple channels.
• Analyze user behavior and campaign performance to improve CRM effectiveness.

Skills

CRM management

Salesforce Marketing Cloud

Data analysis

Interpersonal skills

Coding languages (SQL, R, Python)

Education

Bachelor’s in engineering or background in maths, statistics, or data analytics

Tools

Salesforce Marketing Cloud

Job description

Fever is a leading tech platform for culture and live entertainment that uses data-driven technology to connect people with events worldwide.

About the Team

Growth is the team responsible for promoting the Fever business plan across all markets and ensuring that our events perform as expected, pushing its growth across the globe.

About You

• Bachelor’s in engineering (civil, industrial, telecommunications, or aeronautics) or background in maths, statistics or data analytics.
• At least 3 years of experience in a CRM related role.
• High level of English; speaking Spanish is a plus.
• Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform.
• Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage.
• Data-driven person who brings numbers to strategic and business decisions.
• Generate high business impact based on your decisions.
• Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
• Understanding of any coding language is preferred (SQL, R, Python…)
• Proactive problem-solver and an opportunity-seeker.

About the Role

• Lead global CRM initiatives focusing on its growth and development.
• Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels.
• Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness.
• Cross-Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.

Benefits & Perks

• Have a real impact on the company’s growth and evolution.
• Excellent working conditions with a location in the heart of the Madrid scene.
• Home-office friendly.
• Great work environment with a young, international team of talented people.
• 40% Discount on all events on Fever.
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English Lessons.
• We have free food, drink, and fruit at the office.
• Possibility to receive in advance part of your salary by Payflow.
• Gympass Membership.

Fever is committed to creating an inclusive and diverse workplace where everyone’s background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply.

If you require any kind of accommodation during the selection process, please contact our Talent team so we can help you by providing a welcoming and seamless journey.

To learn more about how Fever processes your personal data, click here.