CRM Engineer

Dormont Manufacturing Co; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40% Discount on all events

Health insurance

Flexible remuneration through Cobee

English Lessons

Free food, drink, and fruit

Gympass Membership

Descripción de la vacante

Fever, a tech platform for culture and live entertainment, is hiring a CRM Manager in Madrid. This role entails leading global CRM initiatives, ensuring growth through strategic campaign design and execution across various channels. The successful candidate should have at least 3 years of CRM experience, excellent interpersonal skills, and a data-driven mindset.

Benefits include excellent working conditions, a home-office friendly policy, health insurance, free food and drink, and a gym membership. A diverse workplace is a priority at Fever.

Formación

• At least 3 years of experience in a CRM related role.
• High level of English; Spanish is a plus.
• Experience in strategy consulting or analytics roles is a significant advantage.

Responsabilidades

• Lead global CRM initiatives focusing on its growth and development.
• Plan, create, and execute CRM campaigns across multiple channels.
• Analyze user behavior to continuously improve CRM effectiveness.
• Collaborate with marketing, product, and data teams to align strategies.

Conocimientos

CRM experience

Salesforce Marketing Cloud

Data analysis

Interpersonal skills

Coding knowledge (SQL, R, Python)

Problem-solving

Educación

Bachelor’s in engineering or background in maths/statistics/data analytics

Descripción del empleo

Fever is a leading tech platform for culture and live entertainment that uses data-driven technology to connect people with events worldwide.

About the Team

Growth is the team responsible for promoting the Fever business plan across all markets and ensuring that our events perform as expected, pushing its growth across the globe.

About You

• Bachelor’s in engineering (civil, industrial, telecommunications, or aeronautics) or background in maths, statistics or data analytics.
• At least 3 years of experience in a CRM related role.
• High level of English; speaking Spanish is a plus.
• Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform.
• Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage.
• Data-driven person who brings numbers to strategic and business decisions.
• Generate high business impact based on your decisions.
• Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
• Understanding of any coding language is preferred (SQL, R, Python…)
• Proactive problem-solver and an opportunity-seeker.

About the Role

• Lead global CRM initiatives focusing on its growth and development.
• Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels.
• Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness.
• Cross-Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.

Benefits & Perks

• Have a real impact on the company’s growth and evolution.
• Excellent working conditions with a location in the heart of the Madrid scene.
• Home-office friendly.
• Great work environment with a young, international team of talented people.
• 40% Discount on all events on Fever.
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English Lessons.
• We have free food, drink, and fruit at the office.
• Possibility to receive in advance part of your salary by Payflow.
• Gympass Membership.

Fever is committed to creating an inclusive and diverse workplace where everyone’s background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply.

If you require any kind of accommodation during the selection process, please contact our Talent team so we can help you by providing a welcoming and seamless journey.

To learn more about how Fever processes your personal data, click here.