Sales Operations Analyst & Automation Lead (Remote)

BizAway; Barcelona; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity in the company

Remote work and flexible policy

International, multicultural team

Great offices in Europe

Descripción de la vacante

BizAway is seeking a Sales Ops Specialist to join the Sales Operations team. You will support Salesforce governance, automation, and reporting while collaborating with Sales, Marketing, Customer Success, and Data teams.

You will design data flows, optimize lead and pipeline processes, and deliver KPI insights across platforms to drive scalable growth. English communication is essential.

Formación

• > 2–3 years experience in Revenue Operations, Sales Ops, or CRM Administration.
• > Hands-on experience with Salesforce CRM (Admin-level skills: automation, workflows, reporting).
• > Strong analytical skills and ability to translate business needs into technical solutions.
• > Comfortable working cross-functionally with multiple stakeholders (Sales, Marketing, Customer Success, Data/BI).
• > Excellent communication skills in English.

Responsabilidades

• Maintain and optimize Salesforce CRM (governance, data quality, automation, validation rules).
• Build and manage dashboards and reports for Sales, Marketing, and Customer Success.
• Support weekly and monthly data loads and ensure reporting accuracy.
• Design, test, and deploy automation flows in Salesforce and connected tools.
• Identify inefficiencies in lead management, pipeline tracking, or account processes, and propose scalable solutions.
• Collaborate with Marketing Ops on lead generation tracking and nurturing flows.
• Support Customer Success in implementing tracking and operational workflows (Cases, Jira/Zendesk flows, integrations).
• Act as a liaison with the Data team to ensure revenue-related metrics are consistent across platforms (Salesforce, Qlik, internal platform).
• Participate in special projects (e.g., compensation plans, reporting frameworks, customer experience metrics).
• Provide stakeholders with actionable insights from Salesforce and related systems.
• Support analysis of KPIs (sales cycle, pipeline health, customer retention metrics).

Conocimientos

Sales Ops

CRM Admin

Data analysis

Cross-functional

Automation

Herramientas

Salesforce

Qlik

Jira

Zendesk

HubSpot

Pardot

Marketo

Descripción del empleo

BizAway is seeking a Sales Ops Specialist to join the Sales Operations team. You will support Salesforce governance, automation, and reporting while collaborating with Sales, Marketing, Customer Success, and Data teams.

You will design data flows, optimize lead and pipeline processes, and deliver KPI insights across platforms to drive scalable growth. English communication is essential.