Sales Development Representative Jr

Grupo Clas Formación E Idiomas; Madrid; On-site; EUR 30,000 - 45,000; Full time

Job summary

Sprinklr in Madrid seeks a high-performing Sales Development Representative (SDR) to join our Inside Sales team. You will generate pipeline, engage senior stakeholders, and collaborate with AEs and cross-functional teams to progress new logos and expansions in enterprise accounts.

You will be part of a pod, driving multi-channel outreach and contributing to pipeline quality and revenue outcomes while aligning with account strategies and long-term value creation.

Qualifications

• Fluency in English and Spanish essential.
• Commercially minded with outcomes focus.
• Proactive, accountable, and collaborative in a pod-based environment.
• Confident communicator engaging VP+ and above.
• Strategic thinker connecting outreach to account strategy.
• Comfortable across new logo and expansion motions.
• Resilient and driven in fast-paced settings.

Responsibilities

• Drive high-quality pipeline creation across multi-channel outreach.
• Engage senior decision-makers (VP level and above) and book meetings.
• Partner with Account Executives on new logo and expansion opportunities.
• Collaborate with Solutions Consultants and Customer Success to shape deal strategy.
• Prospect into new enterprise accounts and expand within existing ones.
• Identify opportunities and take ownership to improve activity and outcomes.

Skills

Fluency in English

Fluency in Spanish

Commercially minded

Proactive and accountable

Collaborative and team-oriented

Confident communicator

Strategic thinking

Sales motion versatility

Resilient and driven

Job description

Spain - Madrid
Full time
-JOB
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale.
**Job Description**
We are seeking a high-performing Sales Development Representative (SDR) to join our Inside Sales organisation. This is a strategically aligned role for individuals who want to contribute beyond traditional top-of-funnel activity and play a meaningful role in driving **pipeline quality, deal progression, and revenue outcomes** .
As an SDR, you will operate as an integral part of a pod, partnering closely with your Account Executive (AE) and cross-functional teams, including Solutions Consultants and Customer Success to identify, develop, and progress **both new logo and expansion opportunities** within enterprise accounts.
What you'll do
**Drive high-quality pipeline creation**
Generate new business opportunities through targeted, insight-led outreach across multiple channels. Drive pipeline across **both net-new logo acquisition and existing account expansion** , with a focus on opportunities that convert, progress efficiently, and deliver long-term value.
Confidently **engage senior decision-makers (VP level and above)** and book high-quality meetings by leading with relevance, insight, and clear commercial value.
**Partner closely with Account Executives**
Align on account strategy across **new logo and expansion motions** , including opportunity development and deal progression. Operate as a true extension of your AE, contributing to how opportunities are shaped, qualified, and advanced throughout the sales cycle.
**Collaborate across the pod**
Work closely with Solutions Consultants, Customer Success, and other stakeholders to strengthen deal strategy, improve qualification, and maximise opportunity potential - particularly within complex, multi-threaded enterprise accounts.
**Support new logo acquisition and account expansion**
Prospect into new enterprise accounts while also unlocking growth within existing customers by building relationships across the organisation, identifying whitespace opportunities, and understanding evolving business priorities.
**Take an ownership-led approach**
Proactively identify opportunities, bring forward ideas, and take initiative in driving activity and outcomes - rather than relying on direction.
**Build strong, credible senior relationships**
Engage **VP+ and C-level stakeholders** with confidence, earning trust through thoughtful, value-led conversations that demonstrate a strong understanding of their objectives, challenges, and strategic priorities.
**Continuously optimise performance**
Analyse pipeline quality, conversion rates, and engagement effectiveness to refine your approach, improve results over time, and consistently raise the quality bar.
Who you are
**Fluency in English and Spanish essential**
**Commercially minded**
You focus on outcomes over activity, with a clear understanding of what drives conversion, revenue, and long-term value.
**Proactive and accountable**
You take ownership of your work, manage priorities effectively, and continually look for ways to increase your impact.
**Collaborative and team-oriented**
You work seamlessly across functions and recognise that strong outcomes are driven by collective effort within a pod-based model.
**Confident communicator**
You are comfortable **contacting, engaging, and booking meetings with VP-level and above personas** , adapting your messaging to senior audiences and contributing credibly to strategic, value-led conversations.
**Strategic in your thinking**
You connect early-stage outreach to broader account strategy and understand how prospecting and qualification influence downstream deal success.
**Comfortable across multiple sales motions**
You are confident working across **new logo and expansion opportunities** , adjusting your approach based on account maturity, stakeholder seniority, and deal complexity.
**Resilient and driven**
You thrive in a fast-paced environment, maintain momentum, and demonstrate persistence in achieving results.
This role is well suited to individuals who are motivated to make a meaningful contribution, take ownership of their impact, and grow within a collaborative, high-performing environment.
**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
+ Lead a new category of enterprise software that we call Unified-CXM.
+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork, and accountability.
**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
We're excited that you're interested in joining Sprinklr!
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.