Sales Development Representative

Sprinklr; Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Sprinklr is seeking a high-performing Sales Development Representative (SDR) to join our Inside Sales organization. This role focuses on pipeline quality, deal progression, and revenue outcomes, working with an AE and cross-functional teams to identify and progress opportunities within enterprise accounts.

You’ll drive net-new logo acquisition and expansion opportunities, engaging senior decision-makers to book high-quality meetings and align on account strategy across new logo and expansion

Formación

• Fluency in English and Spanish essential.
• Commercially minded with focus on outcomes.
• Proactive and accountable with ownership mindset.
• Collaborative and team-oriented in a pod-based model.

Responsabilidades

• Drive high-quality pipeline creation across net-new logo acquisition and existing account expansion.
• Engage senior decision-makers (VP level and above) and book high-quality meetings.
• Partner closely with Account Executives to align on account strategy for new logo and expansion motions.
• Collaborate with Solutions Consultants, Customer Success, and other stakeholders to strengthen deal strategy and qualification.
• Prospect into new enterprise accounts while unlocking growth within existing customers.
• Take ownership and drive activity and outcomes with initiative.
• Build strong, credible senior relationships with VP+ and C-level stakeholders.
• Continuously optimize pipeline quality and engagement effectiveness to raise performance over time.

Conocimientos

Fluency in English

Fluency in Spanish

Commercially minded

Proactive and accountable

Collaborative and team-oriented

Confident communicator

Strategic thinking

Resilient and driven

Descripción del empleo

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

We are seeking a high-performing Sales Development Representative (SDR) to join our Inside Salesorganisation. This is a strategically aligned role for individuals who want to contribute beyond traditional top-of-funnel activity and play a meaningful role in driving pipeline quality, deal progression, and revenue outcomes.

As an SDR, you will operate as an integral part of a pod, partnering closely with your Account Executive (AE) and cross-functional teams, including Solutions Consultants and Customer Success to identify, develop, and progress both new logo and expansion opportunities within enterprise accounts.

Whatyou’lldo

Drive high-quality pipeline creation

Generate new business opportunities through targeted, insight-led outreach across multiple channels. Drive pipeline across both net-new logo acquisition and existing account expansion , with a focus on opportunities that convert, progress efficiently, and deliver long-term value.
Confidently engage senior decision-makers (VP level and above)and book high-quality meetings by leading with relevance, insight, and clear commercial value.

Partner closely with Account Executives

Align on account strategy across new logo and expansion motions , including opportunity development and deal progression. Operate as a true extension of your AE, contributing to how opportunities are shaped, qualified, and advanced throughout the sales cycle.

Collaborate across the pod

Work closely with Solutions Consultants, Customer Success, and other stakeholders to strengthen deal strategy, improve qualification, and maximiseopportunity potential-particularly within complex, multi-threaded enterprise accounts.

Support new logo acquisition and account expansion

Prospect into new enterprise accounts while also unlocking growth within existing customers by building relationships across theorganisation,identifyingwhitespace opportunities, and understanding evolving business priorities.

Take an ownership-led approach

Proactivelyidentifyopportunities, bring forward ideas, and take initiative in driving activity and outcomes-rather than relying on direction.

Build strong, credible senior relationships

Engage VP+ and C-level stakeholders with confidence, earning trust through thoughtful, value-led conversations thatdemonstratea strong understanding of theirobjectives, challenges, and strategic priorities.

Continuouslyoptimiseperformance

Analysepipeline quality, conversion rates, and engagement effectiveness to refine your approach, improve results over time, and consistently raise the quality bar.

Who you are

Fluency in English and Spanish essential

You focus on outcomes over activity, with a clear understanding of what drives conversion, revenue, and long-term value.

Commercially minded

You focus on outcomes over activity, with a clear understanding of what drives conversion, revenue, and long-term value.

Proactive and accountable

You take ownership of your work, manage priorities effectively, and continually look for ways to increase your impact.

Collaborative and team-oriented

You work seamlessly across functions andrecognisethat strong outcomes are driven by collective effort within a pod-based model.

Confident communicator

You are comfortable contacting, engaging, and booking meetings with VP-level and above personas , adapting your messaging to senioraudiencesand contributing credibly to strategic, value-led conversations.

Strategic in your thinking

You connect early-stage outreach to broader account strategy and understand how prospecting and qualification influence downstream deal success.

Comfortable across multiple sales motions

You are confident working across new logo and expansion opportunities , adjusting your approach based on account maturity, stakeholder seniority, and deal complexity.

Resilient and driven

You thrive in a fast-paced environment,maintainmomentum, anddemonstratepersistence in achieving results.

This role is well suited to individuals who are motivated to make a meaningful contribution, take ownership of their impact, and grow within a collaborative, high-performing environment.

Please note: We are unable to consider applicants whorequirevisa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.

We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.




• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.




• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that