Sales Consultant Support

Spring GDS España; Comunidad de Madrid; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

International team

Professional growth

Job summary

Spring GDS España, an international logistics partner, is seeking a Sales Consultant Support in Madrid to drive client prospecting, onboarding, and retention. You will coordinate with Sales, Operations, and CX teams to ensure seamless service delivery and profitability, while expanding an international client base.

You will participate in identifying new prospects, negotiating terms, and coordinating with internal teams to implement solutions.

Qualifications

• Bachelor’s degree in business administration or related field.
• Minimum of 2 years of experience in client prospecting or sales support.
• Experience in the logistics or e-commerce sector is valued.
• Fluent English (B2 level or higher).
• Proven ability in commercial prospecting and client engagement.
• Strong commercial and negotiation skills.
• Understanding of CRM systems and data analysis tools.

Responsibilities

• Follow up on marketing-generated leads and identify new prospects.
• Qualify prospects through calls and outreach; maintain assigned client portfolio.
• Design client-specific logistics solutions and negotiate terms.
• Coordinate service implementation with Operations and update CRM systems.
• Track KPIs and prepare performance reports.

Skills

Fluent English

Commercial prospecting

Client engagement

Negotiation skills

CRM systems

Communication skills

Interpersonal skills

Education

Bachelor’s degree in business administration

Tools

CRM tools

Data analysis tools

Job description

At Spring GDS, we connect e-commerce with the world. We are the international logistics partner that enables brands to reach their customers without limits or borders.

Operating in over 190 countries, we have one mission: to make every delivery count.

We offer smart, sustainable logistics solutions tailored to the new ways people shop and sell online. With a global and agile mindset, we combine technology, proximity, and reliability to optimize every shipment and every experience.

At Spring, we don’t just move parcels — we move opportunities.

Your impact as Sales Consultant Support

As a Sales Consultant Support, you will play a crucial role in the acquisition, onboarding, development, and retention of new clients, contributing directly to the sustainable growth of Spring GDS. Your efforts will help ensure client satisfaction, profitability, and operational excellence through seamless coordination with Sales, Operations, and Customer Experience teams. You will act as a bridge between prospects, clients, and internal stakeholders, supporting an agile and high-performance commercial environment.

Business Development & Prospecting

• Follow up on marketing-generated leads
• Identify and research new prospects
• Qualify prospects through calls and outreach
• Maintain and grow assigned client portfolio
• Resolve client incidents and inquiries
• Coordinate service implementation with Operations
• Present post-sales service with CX team
• Monitor volume and performance by country

Negotiation & Solution Design

• Design client-specific logistics solutions
• Negotiate rates, service terms, and integrations
• Ensure profitability and service scalability
• Align offers with client needs and company goals
• Coordinate internal stakeholders for execution

Administrative & Operational Support

• Support Sales Consultant in documentation tasks
• Organize meetings and client visits
• Coordinate with Admin on commercial conditions
• Update CRM and sales databases

Reporting & Strategic Support

• Track KPIs and prepare performance reports
• Collaborate in internal sales meetings
• Provide input for strategic account planning

Education, Experience & Requirements

• Bachelor’s degree in business administration or related fields.
• Minimum of 2 years of experience in client prospecting or sales support roles.
• Experience in the logistics or e-commerce sector is highly valued.
• Fluent English (B2 level or higher) is required.
• Proven ability in commercial prospecting and client engagement.
• Strong commercial and negotiation skills.
• Understanding of CRM systems and data analysis tools.
• Knowledge of logistics services, particularly for e-commerce.
• Excellent communication and interpersonal skills.
• Proactive and driven by results.
• Customer-oriented mindset.
• Adaptability and problem‑solving ability in a dynamic environment.

What we offer

• Competitive salary & attractive benefits
• The opportunity to be part of a truly international team
• Professional growth in a dynamic and collaborative environment

At Spring, we offer an inclusive and creative workplace where employees are valued and respected. We love simplifying the complex, and we’re always on the move. If you thrive in a fast‑paced, international setting where people, planet, and performance come first — Spring is for you.