Sales Support Anayst. M/F

GEODIS INTERSERVICES; Bilbao; On-site; EUR 25,000 - 38,000; Full time

Job summary

GEODIS, Bilbao, seeks a Sales Support Admin Officer to ensure the efficiency of a team of external sales staff by handling administrative workloads and enabling more time with customers.

You will liaise with internal stakeholders and customers, support quotations, CRM data maintenance, and the preparation of weekly/monthly sales reports, while upholding GEODIS brand ambassadorship across the organization.

Qualifications

• Bachelor's degree is required.
• 1–5 years of experience in a similar position.
• 100% working time as stated in the job ad.

Responsibilities

• Support administrative activities for the sales team.
• Assist with quotations, credit applications, appointments, presentations, inquiries and complaints in CRM.
• Assist sales reps with personal administration, expenses and reporting.
• Prepare weekly, monthly or quarterly sales reports.
• Collect data and maintain databases.
• Assist with RFIs and RFQs when needed.
• Share qualified sales leads with the network.
• Manage internal and external communications.

Skills

Administrative support

Sales administration

CRM reporting

Data collection

Communication

Customer liaison

Event coordination

Education

Bachelor's degree

Job description

Support function - Logistic & Transport Solutions Design

Job title

The Sales Support Admin Officer is responsible for maintaining the efficiency of a team of external sales people, whether Account Managers or Field Sales sub-function, and maximizing their time on customer facing activities by supporting them with their administrative workload. They will liaise with internal stakeholders and external customers to support customer interactions, informing internal stakeholders of external inputs and external customers of relevant internal information.

Applicant's profile

• Support and oversee administrative activities
• Enable assigned sales representatives to focus on customer facing activities by assisting them with their sales administration activities (including but not limited to quotations, credit applications, customer appointments, customer presentations, enquiries and complaints)
• Assist sales representatives with their own personal administration, expenses, reporting or customer activity reporting in CRM
• Contribute to the preparation of weekly, monthly or quarterly sales reports.
• Collect data, maintain and update databases
• May assist the salesperson in the production of RFI's and RFQ's by the Accountability (responsibility for these RFI's and RFQ's will always remain with the owner)
• Share qualified sales leads with the network following the sales lead process
• Manage internal and external communications
• Be a direct point of contact for customers and internal GEODIS stakeholders
• Deal with enquiries, challenges, requests for quotations and sales appointments
• Manage the flow of information in a timely and accurate manner and facilitate effective communication within the sales team
• Recognise that you are an ambassador for the GEODIS brand at all times, act accordingly and ensure that your team does the same

Working time (%)

100

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)

General information

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue.GEODIS is a company owned by SNCF Group.This position is also open to anyone recognized as a disabled worker.

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue.GEODIS is a company owned by SNCF Group.This position is also open to anyone recognized as a disabled worker.