Sales Assistant (W/M) - Part-time (30 hours) - Madrid Outlet

Zadig&Voltaire; Madrid; On-site; EUR 12,000 - 20,000; Part time

Job summary

Zadig & Voltaire in Madrid is seeking a Part-Time Sales Assistant for 30 hours per week to welcome and assist a discerning clientele while delivering premium service.

Join a luxury fashion brand known for cashmere, silk, and rock'n'roll twist, and help drive sales, manage cash desk, and maintain the boutique's high presentation standards in a vibrant, international environment.

Qualifications

• Experience in luxury or premium retail environments.
• Proven ability to build customer loyalty.
• Strong communication and presentation skills.
• Fluent in Spanish; English a plus.

Responsibilities

• Welcome and assist demanding clientele.
• Provide tailored advice to boost loyalty.
• Carry out cash desk transactions and handle sales.
• Maintain brand image and premium service standards.
• Manage stock levels and replenishment on the floor.
• Organise sales floor and display products per guidelines.
• Contribute to qualitative and quantitative reporting.

Skills

Luxury retail experience

Sales and upselling

Excellent communication

Customer service orientation

Job description

Zadig & Voltaire is a luxury brand founded in 1997.

The brand's signature comes from its use of the finest materials such as cashmere, silk, and leather.

By revisiting wardrobe essentials with a relaxed yet unmistakably rock'n'roll twist, Zadig & Voltaire aims to embody the new definition of luxury: chic and effortless.

To view the current season: www.zadigetvoltaire.com

We are currently looking for a Part-Time - Sales Assistant at 30hrs, available as soon as possible.

Becoming a ZV team member means joining and growing within a modern, charismatic, and rock'n'roll team !

Job Description

Customer Service

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a unique and premium level of service
• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all required transactions
• Promote the brand image and guarantee the quality standards of our company
• Receive, label, and display products
• Organise the sales floor and display products according to company guidelines

Store Operations

• Review sales figures, documents, and instructions while respecting confidentiality
• Check and manage stock levels and replenishment on the sales floor to constantly meet customer needs
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Profile

• You have proven experience in high-end or luxury retail
• You wish to build on your commercial experience while working with an international, premium clientele
• You demonstrate a strong interest in sales and excellent communication skills
• You thrive on challenges, are eager to learn, and have a strong affinity for our products and brand
• You have excellent interpersonal skills and great listening abilities
• You also have an impeccable presentation, a strong sense of service, and persuasive abilities

We look forward to welcoming you to the ZADIG TEAM !

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.ining & coaching to the team in order to improve performance and increase team motivation & dedication.

Personal data

If we receive your application, the information collected will be processed by Zadig & Voltaire for the purposes of managing the recruitment process.

This processing is based on the performance of pre-contractual measures. Your personal data will be retained for a period of two years from the end of the recruitment process. It will only be shared with internal teams and any service providers involved in the recruitment process.

You may access your personal data, have it rectified, request its erasure, or exercise your right to restrict the processing of your data. To exercise these rights or for any questions regarding the processing of your data, you may contact our Data Protection Officer: [e-mail]. Finally, if, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the relevant data protection authority.