Sales Assistant (W/M) - Part-time (20 hours) - Madrid

Confidentiel; Madrid; On-site; EUR 17,000 - 25,000; Part time

Job summary

Confidentiel in Madrid is seeking a part-time Sales Assistant (20 hours per week) to join a premium, international client base. You will welcome customers, offer tailored advice, manage the cash desk, and maintain premium brand standards.

The role emphasizes high-end retail experience, strong communication, presentation skills, and a passion for luxury products. You will contribute to store organization and sales growth in a dynamic, global environment.

Qualifications

• Proven experience in high-end or luxury retail.
• Strong communication skills and client-facing experience.
• Aptitude for learning and affinity for premium brands.

Responsibilities

• Welcome and assist the needs of a demanding clientele.
• Build customer loyalty through tailored advice and premium service.
• Master cash desk procedures and carry out transactions.
• Organise the sales floor and ensure brand image standards.

Skills

High-end retail

Excellent communication

Job description

We are currently looking for a Part-Time - Sales Assistant at 20hrs, available as soon as possible.

Job Description

Customer Service

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a unique and premium level of service
• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all required transactions
• Promote the brand image and guarantee the quality standards of our company
• Receive, label, and display products
• Organise the sales floor and display products according to company guidelines

Store Operations

• Review sales figures, documents, and instructions while respecting confidentiality
• Check and manage stock levels and replenishment on the sales floor to constantly meet customer needs
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Profile

• You have proven experience in high-end or luxury retail
• You wish to build on your commercial experience while working with an international, premium clientele
• You demonstrate a strong interest in sales and excellent communication skills
• You thrive on challenges, are eager to learn, and have a strong affinity for our products and brand
• You have excellent interpersonal skills and great listening abilities
• You also have an impeccable presentation, a strong sense of service, and persuasive abilities