Sales Assistant (W/M) - (36 hours) Part-time - Madrid

Confidentiel; Madrid; Sur place; EUR 12 000 - 18 000; Temps partiel

Résumé du poste

Confidentiel is seeking a Part-Time Sales Assistant in Madrid to support a premium international clientele. You will welcome customers, offer tailored advice, and help maintain the luxury store environment.

You will drive sales, manage the cash desk, replenish stock, and uphold brand standards across the sales floor. The ideal candidate has luxury retail experience, strong communication, and a polished presentation.

Qualifications

• Experience in high-end or luxury retail.
• Experience with international premium clientele.
• Strong interest in sales and excellent communication skills.
• Impeccable presentation and service mindset.
• Strong interpersonal and listening abilities.

Responsabilités

• Welcome and assist the needs of a demanding clientele.
• Build customer loyalty through tailored and personalised advice.
• Contribute to enhancing the brand image by providing a unique and premium level of service.
• Achieve and increase sales using key commercial indicators.
• Master cash desk procedures and carry out all required transactions.
• Promote the brand image and guarantee the quality standards of our company.
• Receive, label, and display products.
• Organise the sales floor and display products according to company guidelines.
• Review sales figures, documents, and instructions while respecting confidentiality.
• Check and manage stock levels and replenishment on the sales floor to constantly meet customer needs.
• Ensure follow-up of customer service: returns, repairs.
• Participate in qualitative and quantitative reporting.

Connaissances

Communication skills

Interpersonal skills

Presentation

Persuasive abilities

Customer service mindset

Active listening

Description du poste

We are currently looking for a Part-Time - Sales Assistant at 36hrs, available as soon as possible.

Job Description

Customer Service

• Welcome and assist the needs of a demanding clientele
• Build customer loyalty through tailored and personalised advice
• Contribute to enhancing the brand image by providing a unique and premium level of service
• Achieve and increase sales using key commercial indicators
• Master cash desk procedures and carry out all required transactions
• Promote the brand image and guarantee the quality standards of our company
• Receive, label, and display products
• Organise the sales floor and display products according to company guidelines

Store Operations

• Review sales figures, documents, and instructions while respecting confidentiality
• Check and manage stock levels and replenishment on the sales floor to constantly meet customer needs
• Ensure follow-up of customer service: returns, repairs
• Participate in qualitative and quantitative reporting

Profile

• You have proven experience in high-end or luxury retail
• You wish to build on your commercial experience while working with an international, premium clientele
• You demonstrate a strong interest in sales and excellent communication skills
• You thrive on challenges, are eager to learn, and have a strong affinity for our products and brand
• You have excellent interpersonal skills and great listening abilities
• You also have an impeccable presentation, a strong sense of service, and persuasive abilities