Sales Assistant

Ernesto Ventós; Sant Just Desvern; Hybrid; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Option to work remotely 1 full day + 2

Free language classes

Health Insurance

Common spaces for after work

Meal and breakfast service

Paddle tennis court for employees &amp

Job summary

Ventós Group is expanding its Sales team and is seeking a Sales Assistant to support sales operations, onboarding new customers, and handling quotations and orders. The role involves coordinating with Purchasing for timely delivery and generating export documentation, with a strong emphasis on customer communication.

Applicants should have 2–3 years in administrative roles, possible ADE/Business Administration or Chemistry background, and a high level of English.

Qualifications

• 2–3 years in an administrative role with strong customer service skills.
• Higher education in economics or chemistry or related training may be considered.
• High level of English.
• Desire to grow in a fast-growing company.

Responsibilities

• Assist in sales and set up new customer accounts.
• Order samples and documentation; follow up with customers.
• Enter quotations and sales orders; inform customers of status.
• Coordinate goods arrivals with Purchasing to ensure timely delivery.
• Prepare export documentation and liaise with HQ for export info.
• Manage customers through open, interactive communication.
• Identify customer needs and resolve complaints.
• Coordinate with other departments.

Skills

Customer service

Sales administration

English proficiency

Teamwork

Organised

Education

ADE / Business Administration

Chemistry

Job description

Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.

We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.

Currently we need to reinforce our Sales team by incorporating an Sales Assistant.

Your Role

• Assisting in sales and setting up new customer accounts
• Ordering samples and documentation for customers and following up with them
• Entering quotations and sales orders, following up and keeping the customer informed on the status of orders
• Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time
• Generate and prepare export documentation and liaise with HQ for export information and documentation
• Manage customers through open and interactive communication
• Identify and assess customer needs.
• Manage customer complaints by following up to ensure their resolution
• Communication and coordination with other departments

Your Skills and Experience

• Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.
• We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.
• High level of English
• Desire to be part of a fast growing company with the opportunity to progress as a professional.
• Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable
• Organised person

Additional Information

We offer a benefits package which includes:

• Option to work remotely 1 whole day and 2 afternoons per week.
• Free language classes depending on the needs and other training courses.
• Health Insurance.
• Common spaces for after work activities.
• Meal and breakfast service partially subsidized by the company.
• Corporate paddle tennis court for employees and family members