Sales Assistant

Ernesto Ventós; Cataluña; Híbrido; EUR 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote 1 day/week

Flexible hours

Free language classes

Health Insurance

Common spaces for after work

Meal subsidies

Paddle tennis court

Descripción de la vacante

Ventós Group in Barcelona, Spain, is expanding its Sales team and seeks a Sales Assistant to support customer accounts and export processes. The role involves coordinating with Purchasing, generating quotations, and maintaining customer data while ensuring timely deliveries.

The ideal candidate has 2-3 years in administration with strong customer service, a relevant higher education background, and excellent English.

Formación

• 2-3 years of experience in administrative area with excellent customer service.
• Higher education in economics or business administration or chemistry or related training.
• Fluent in English and strong communication skills.
• Able to work independently and as part of a team; reliable and organized.

Responsabilidades

• Assist in sales and set up new customer accounts.
• Order samples and documentation; follow up with customers.
• Enter quotations and sales orders; update customers on status.
• Coordinate goods arrival with Purchasing for on-time delivery.
• Prepare export documentation and liaise with HQ for export info.
• Manage customers through open and interactive communication.
• Identify and assess customer needs; resolve complaints.
• Maintain customer databases; collaborate with other departments.

Conocimientos

Customer service

English

Communication

Organization

Navision ERP

Educación

ADE / Business Administration / Chemistry

Herramientas

Navision ERP

Descripción del empleo

Who we are

Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.

We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.

Currently we need to reinforce our Sales team by incorporating an Sales Assistant.

Your Role

• Assisting in sales and setting up new customer accounts
• Ordering samples and documentation for customers and following up with them
• Entering quotations and sales orders, following up and keeping the customer informed on the status of orders
• Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time
• Generate and prepare export documentation and liaise with HQ for export information and documentation
• Manage customers through open and interactive communication
• Identify and assess customer needs.
• Manage customer complaints by following up to ensure their resolution
• Maintain customer databases
• Communication and coordination with other departments

Your Skills and Experience

• Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.
• We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.
• High level of English
• Desire to be part of a fast growing company with the opportunity to progress as a professional.
• Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable
• Organised person
• Experience with Navision ERP a plus

Additional Information

We offer a benefits package which includes:

• Option to work remotely 1 whole day and 2 afternoons per week.
• Flexible working hours
• Free language classes depending on the needs and other training courses.
• Health Insurance.
• Common spaces for after work activities.
• Meal and breakfast service partially subsidized by the company.
• Corporate paddle tennis court for employees and family members