Sales Assistant

Ernesto Ventós; Sant Just Desvern; Híbrido; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Remote work 1 day + 2 afternoons

Language classes

Meal and breakfast service

Paddle tennis court

Common spaces for after work

Descripción de la vacante

Ventós Group, headquartered in Barcelona, Spain, is expanding its Sales team and seeks a Sales Assistant with 2–3 years in administration and excellent customer service. The role involves managing customer accounts, processing quotations and orders, coordinating with Purchasing, and supporting export documentation.

English proficiency is essential. We offer a dynamic international environment, remote work options one full day and two afternoons per week, health insurance, training opportunities,

Formación

• 2–3 years in the administrative area with excellent customer service skills.
• Higher education in economics (ADE, Business Administration) or chemistry is considered.
• High level of English is required.

Responsabilidades

• Assist in sales and set up new customer accounts.
• Process quotations and sales orders; keep customers informed on order status.
• Coordinate with Purchasing to ensure on-time delivery.
• Generate export documentation and liaise with HQ for export info.
• Handle customer inquiries and complaints with proactive follow-up.
• Communicate and coordinate with other departments.

Conocimientos

Customer service

English

Communication

Teamwork

Organised

Educación

Business Administration

Herramientas

Navision ERP

Descripción del empleo

Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.

We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.

Currently we need to reinforce our Sales team by incorporating an Sales Assistant.

Your Role

• Assisting in sales and setting up new customer accounts
• Ordering samples and documentation for customers and following up with them
• Entering quotations and sales orders, following up and keeping the customer informed on the status of orders
• Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time
• Generate and prepare export documentation and liaise with HQ for export information and documentation
• Manage customers through open and interactive communication
• Identify and assess customer needs.
• Manage customer complaints by following up to ensure their resolution
• Communication and coordination with other departments

Your Skills and Experience

• Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.
• We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.
• High level of English
• Desire to be part of a fast growing company with the opportunity to progress as a professional.
• Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable
• Organised person
• Experience with Navision ERP a plus

Additional Information

We offer a benefits package which includes:

• Option to work remotely 1 whole day and 2 afternoons per week.
• Free language classes depending on the needs and other training courses.
• Health Insurance.
• Common spaces for after work activities.
• Meal and breakfast service partially subsidized by the company.
• Corporate paddle tennis court for employees and family members

Do you think your professional profile fits and this could be a good project for you? Send us your application and tell us why!