Retail Sales Specialist

Placements24; O Mente; On-site; EUR 4,500 - 6,700; Full time

Benefits offered by this job

Competitive hourly wage with comission

Employee discounts on merchandise

Training and development opportunities

Positive team environment

Growth opportunities

Job summary

Placements24 is seeking a Retail Sales Specialist to join the team in Queenstown, Eastern Cape. You will engage customers, understand needs, and recommend products to drive sales while delivering exceptional service.

You will maintain store presentation, manage inventory, process POS transactions, and contribute to a positive shopping experience. Flexible hours including weekends are required.

Qualifications

• Previous experience in a retail sales or customer service role is preferred.
• Ability to meet and exceed sales goals.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Ability to learn product information quickly and communicate benefits to customers.
• Experience with POS systems and basic inventory procedures.
• Able to work flexible hours, including weekends and public holidays.
• Located in or near Queenstown, Eastern Cape.
• Enthusiasm for retail and helping customers.

Responsibilities

• Engage customers in a friendly and professional manner, identifying needs and offering tailored product recommendations.
• Drive sales by showcasing products and promoting offers.
• Achieve and exceed sales targets through customer service and product knowledge.
• Process sales transactions accurately using the POS system.
• Maintain knowledge of products, services and promotions.
• Assist with inventory management, stock reception and restocking.
• Support store visuals and current product displays.
• Address customer inquiries and resolve issues courteously.
• Participate in team meetings and training to improve product knowledge and sales skills.
• Contribute to a positive, collaborative team environment.

Skills

Sales

Customer service

Communication

POS

Education

High school diploma

Tools

POS systems

Job description

About the Role

Our client is seeking a highly motivated and customer-focused Retail Sales Specialist to join their team in Queenstown, Eastern Cape. This role is ideal for an individual with a passion for sales and delivering outstanding customer service. You will be responsible for engaging with customers, understanding their needs, and recommending appropriate products and solutions to drive sales. The Sales Specialist will also contribute to maintaining store presentation, managing inventory, and ensuring a positive shopping experience for every customer. This is a key position within the store, requiring excellent communication skills and a proactive approach to sales. We are looking for someone who can build rapport with customers and contribute to the overall success of the retail outlet in Queenstown. The ideal candidate will be knowledgeable about our products and services and eager to exceed sales targets.

Key Responsibilities

• Engage customers in a friendly and professional manner, identifying their needs and offering personalized product recommendations.
• Drive sales performance by effectively showcasing products and promoting special offers.
• Achieve and exceed individual sales targets through excellent customer service and product knowledge.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Maintain a thorough knowledge of all products, services, and promotions.
• Assist with inventory management, including receiving stock, restocking shelves, and maintaining organization.
• Contribute to maintaining store visual standards and ensuring product displays are attractive and current.
• Handle customer inquiries and resolve issues promptly and courteously.
• Participate in team meetings and training sessions to enhance product knowledge and sales skills.
• Contribute to a positive and collaborative team environment.

Requirements

• Previous experience in a retail sales or customer service role is preferred.
• Demonstrated ability to meet and exceed sales goals.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Ability to learn product information quickly and effectively communicate benefits to customers.
• Experience with POS systems and basic inventory procedures.
• Ability to work flexible hours, including weekends and public holidays.
• High school diploma or equivalent qualification.
• Enthusiasm for retail and a passion for helping customers.
• Located in or near Queenstown, Eastern Cape.

Benefits

• Competitive hourly wage with commission opportunities.
• Employee discounts on merchandise.
• Training and development opportunities to enhance sales skills.
• A positive and supportive team environment in Queenstown, Eastern Cape.
• Opportunity to grow within a reputable retail organization.