Reservation Internship

HOSPITALITY CONNECTION BARCELONA SL; Islas Baleares; Presencial; EUR 7800 - 10 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation included

Lunch provided

Internship program with final project

Discounts at Ennismore hotels

Team-building activities

Resumo da oferta

Hyde Hotel Ibiza is offering an internship within our Revenue team in Cala Llonga, Ibiza. The program provides hands-on experience in pricing, distribution decisions, and managing bookings using the PMS and channel managers.

We seek EU nationals who are fluent in English and Spanish, pursuing or recently completing a degree in Hospitality or Business. The internship lasts at least five months with a planned April start, including accommodation.

Qualificações

• EU Nationality is required.
• Fluent English and Spanish.
• Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
• Minimum duration of the internship is five months with a planned start date in April.
• Ability to multitask and work in a fast-paced environment.

Responsabilidades

• Support the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
• Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
• Input booking details into the PMS, ensuring correct dates, rates, and guest preferences.
• Draft and send confirmation emails, vouchers, and cancellation policies promptly.
• Record and follow up on guest preferences such as bed types and rooming details.

Conhecimentos

Fluent English

Fluent Spanish

Team player

Proactive

Formação académica

Pursuing or completed degree in Hospitality, Business, or related field

Descrição da oferta de emprego

Hyde Hotel IbizaAbout Us??Mondrian & Hyde Ibiza¡Join us for a unique opportunity to showcase two one- of- a- kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza! Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival- inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean- to- table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.

• Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
• Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
• Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
• Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
• Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
• Verify real- time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc. ) .
• Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
• Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
• Gain hands- on experience with PMS, channel managers, booking engines, and other essential reservation platforms.

Requisitos

• What we are looking for: EU Nationality is required.
• Fluent English and Spanish.
• Other Languages is a plus.
• Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
• The minimum duration of the internship will be five months, with a planned start date in April.
• A proactive attitude and strong attention to detail.
• Effective communication skills and ability to work as part of a team.
• Ability to multitask and prioritize tasks in a fast- paced environment.

What’s in it for you…??

• What’s in it for you…??A competitive package and plenty of development opportunities.
• Accommodation included.
• Lunch is served daily at the in- house restaurant.
• Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.
• Join an innovative and fast- growing international group committed not only to building new hotels but also to building a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
• Free subscriptions to Canva and Podimo.
• Activities to build an amazing team of students.
• Regular team meetings, from our team- building activities to our end- of- season super party; We work hard, but we know how to have fun!