Rental Sales Specialist

Europcar IB S.A.; Mahón; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar IB S.A. in Mahón, Spain, is seeking a proactive Rental Sales Agent to be the first point of contact for customers, ensuring a smooth rental experience while driving sales.

You will handle reservations, process agreements, and greet every customer with professionalism. The role emphasizes upselling optional coverage and services, building rapport, and meeting sales targets in a fast-paced environment.

Qualifications

• Proven sales experience in a dynamic environment.
• Strong customer service skills with professional communication.
• Ability to upsell optional coverage products and services.
• Sales-driven attitude focused on meeting targets.
• Excellent communication and rapport-building skills.

Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
• Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
• Assist customers by identifying any additional services or products that may enhance their rental experience.
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
• Support branch operations by performing additional duties as requested by management.

Skills

Sales

Customer service

Upselling

Communication

Target-driven

Job description

Europcar IB S.A. in Mahón, Spain, is seeking a proactive Rental Sales Agent to be the first point of contact for customers, ensuring a smooth rental experience while driving sales.

You will handle reservations, process agreements, and greet every customer with professionalism. The role emphasizes upselling optional coverage and services, building rapport, and meeting sales targets in a fast-paced environment.