Remote Virtual Server & Barista — Digital Hospitality Pro

Domestiko.Com

Tineo

Remote

EUR 24,000 - 30,000

Full time

3 days ago

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Benefits offered by this job

Fully remote work position

Competitive salary

Bonuses possible

Remote team culture

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role. You will manage online reservations, greet virtual guests, and coordinate with the culinary team to deliver seamless virtual dining experiences.

Working from a home office, you will use digital tools and reservation systems to communicate with guests and staff, maintain guest records, and contribute to ongoing service improvements while collaborating with a remote team. Spanish fluency is required; English is a plus.

Qualifications

Experience in customer-facing roles within hospitality or service industry.
Proficient with online reservations and digital communication tools.
Strong written and verbal communication; professional demeanor.

Responsibilities

Manage online reservations and guest communication via digital platforms.
Greet virtual guests and guide them through the online ordering and dining process.
Coordinate with the culinary team to ensure timely preparation and delivery of virtual dining experiences.
Address guest inquiries and resolve issues during virtual meals.
Maintain detailed records of guest interactions and feedback.
Uphold service standards and protect brand image in all virtual interactions.
Collaborate with marketing on promotional virtual events.
Assist in developing new remote service protocols.
Ensure digital tools are used effectively to enhance guest experience.
Contribute to team meetings and share insights for service improvement.