Remote Virtual Host & Barista for Digital Hospitality

Domestiko.Com; Torrelavega; Remote; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Fully remote

Flexible hours

Bonuses

Career development

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role. You will manage online reservations, greet virtual guests, coordinate with the virtual kitchen, and guide diners through the digital dining process from home.

The ideal candidate has at least 2 years in hospitality, excellent written and spoken communication, and proficiency with online tools and reservation systems. Fluency in Spanish is required, and English is a plus.

Qualifications

• Minimum of 2 years in hospitality or similar customer-facing role.
• Excellent written and verbal communication with a friendly, professional demeanor.
• Proficiency with online communication tools, video conferencing, and reservation systems.
• Ability to work independently in a remote setting with strong time management.

Responsibilities

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through online ordering and dining process.
• Coordinate with culinary team to ensure timely virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and positive brand image in digital interactions.
• Collaborate with marketing on virtual event promotions.
• Develop new service protocols for remote dining landscape.
• Ensure all digital tools are used effectively to enhance guest experience.
• Contribute to team meetings with insights for improvement.

Skills

Customer service

Communication skills

Digital tools

Reservation systems

Spanish fluency

English knowledge

Time management

Tools

Reservation software

Video conferencing tools

Job description

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote role. You will manage online reservations, greet virtual guests, coordinate with the virtual kitchen, and guide diners through the digital dining process from home.

The ideal candidate has at least 2 years in hospitality, excellent written and spoken communication, and proficiency with online tools and reservation systems. Fluency in Spanish is required, and English is a plus.