Remote Virtual Host & Barista — Digital Dining Experience

Domestiko.Com

Albacete

Remote

EUR 28,000 - 45,000

Full time

3 days ago

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Benefits offered by this job

Fully remote work

Performance bonuses

Digital hospitality pioneer

Virtual service technology access

Professional development

Collaborative remote team culture

Job summary

Domestiko.Com is seeking a dedicated Camarero/a de Sala for a fully remote dining experience. You will manage online reservations, greet virtual guests, and coordinate with the virtual kitchen to ensure seamless, high-quality experiences for guests worldwide.

The role emphasizes exceptional customer service, strong communication, and proficiency with digital hospitality tools. Remote work offers flexibility and opportunities for growth in a pioneering digital hospitality company.

Qualifications

Minimum of 2 years in a Camarero/a de Sala or similar customer-facing role in hospitality.
Excellent written and verbal communication, friendly and professional demeanor.
Fluency in Spanish; knowledge of English is a plus.
Proficient with online communication tools, video conferencing, and reservation systems.

Responsibilities

Manage online reservations and guest communication via digital platforms.
Greet virtual guests and guide them through the online ordering and dining process.
Coordinate with the culinary team to ensure timely preparation and delivery of virtual dining experiences.
Address guest inquiries and resolve issues during virtual meals.
Maintain records of guest interactions and feedback.
Uphold service standards and promote a positive brand image in all virtual interactions.
Collaborate with marketing on promotional activities for virtual events.
Develop new service protocols for remote dining.
Ensure digital tools are used effectively to enhance guest experience.