Remote Travel Concierge — Seamless, Personal Journeys

Sweetcarolinatravels; Barcelona; Remote; EUR 26,000 - 40,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

Sweet Carolina Travel is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences with professionalism and care. You’ll handle bookings, updates, and inquiries while sharing destination insights and travel tips.

Fully remote flexibility lets you design a schedule that fits your lifestyle. You’ll thrive on strong written and verbal communication, prior customer service experience in travel or hospitality, meticulous organization, and

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Communication

Customer service

Tech-savvy

Attention to detail

Organizational skills

Travel knowledge

Job description

Sweet Carolina Travel is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences with professionalism and care. You’ll handle bookings, updates, and inquiries while sharing destination insights and travel tips.

Fully remote flexibility lets you design a schedule that fits your lifestyle. You’ll thrive on strong written and verbal communication, prior customer service experience in travel or hospitality, meticulous organization, and