Remote Travel Concierge: Plan, Book & Delight Guests

Hellosunshinetravels; Planoles; Remote; EUR 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Remote flexibility

Exclusive travel perks

Professional growth support

Zusammenfassung

A leading travel agency is seeking a Remote Travel Specialist based in Spain to guide clients through their travel journey. You'll respond to inquiries, support booking modifications, and ensure a stress-free experience. Ideal candidates have excellent communication skills, a background in customer service, and a passion for helping others. Remote work flexibility, travel perks, and ongoing training make this an exciting opportunity.

Qualifikationen

• Background in customer service, ideally within travel or hospitality.
• High attention to detail and strong organizational habits.
• Proactive mindset and ability to adapt to new systems.

Aufgaben

• Respond to client inquiries across various channels.
• Support clients with booking modifications and cancellations.
• Provide up-to-date information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans.
• Address concerns quickly and empathetically.

Kenntnisse

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Passion for travel

Jobbeschreibung

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Hellosunshine Travels Travel Agency USA, based in Rhode Island, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.

Support clients with booking modifications, cancellations, and special travel requests.

Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.

Follow up with clients to confirm travel plans and gather feedback post-trip.

Address concerns with empathy and efficiency, ensuring client satisfaction.

Remote flexibility – work from anywhere, with hours that fit your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional growth – ongoing training and support from a dedicated team.

Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

Excellent communication skills—both written and verbal.

A background in customer service, ideally within travel, tourism, or hospitality.

High attention to detail, strong organizational habits, and a proactive mindset.

Tech-savvy and able to learn new systems and booking tools quickly.

A genuine enthusiasm for travel and helping others create memorable experiences.