Remote Travel Concierge — Luxury Journeys & Growth

Manatal

Murcia

Remote

EUR 31,000 - 45,000

Full time

11 days ago

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Benefits offered by this job

Remote work environment

Professional growth opportunities

Travel perks and discounts

Ongoing training and development

Job summary

Prestige Travel Agency by Mich USA seeks a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted contact from initial booking through post-trip follow-up, ensuring a seamless, personalized experience.

This role suits detail-oriented, service-driven individuals passionate about travel, hospitality, and delivering outstanding customer experiences. Join a supportive team with remote work and growth opportunities.

Qualifications

Excellent verbal and written communication skills.
Travel, hospitality, or service experience preferred.
Strong organizational skills and attention to detail.

Responsibilities

Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution-oriented thinking
Maintain accurate documentation and update booking systems as required