Remote Senior Email Retention Lead for High-Value Brands

OKTOBER; España; Remote; EUR 70,000 - 90,000; Full time

Job summary

OKTOBER is seeking a strategic Retention Lead to own the strategy and outcomes for a portfolio of Shopify brands, turning data-driven decisions into client value and growth. This remote-first role emphasizes leadership and highly complex accounts across a 5M+ annual revenue footprint.

You will mentor junior marketers, orchestrate retention roadmaps, and ensure on-time, high-impact campaigns while staying at the cutting edge of retention marketing within the team.

Qualifications

• 4+ years hands-on experience, including running high-value/high-complexity accounts.
• Full funnel understanding, not just email metrics.
• Proven ability to develop retention strategy from scratch.
• Strong relationship builder with proven client-facing experience, including coaching or mentoring other marketers.
• Agency background or 8fig+ brand experience.

Responsibilities

• Independently manage 5-6 Shopify brands doing over 5M/y, including our most complex, highest-value accounts.
• Own the retention roadmap across your portfolio: planning calendars, timing, and revenue targets, and interpreting data to define next steps.
• Develop advanced retention strategies and review campaigns before they reach the client.
• Work with a more junior Retention Manager who handles copy and project management for your clients, freeing you up to focus on strategy and the relationship.
• Mentor RM1s and RM2s in your pod: coach them on client-facing skills, strategic thinking, and data-driven decision-making.
• Run client onboarding for new brands, setting the right tone and expectations from day one.
• Stay genuinely at the cutting edge of retention marketing and bring that thinking back to the team.

Skills

Retention strategy

Client leadership

Coaching/mentoring

Data-driven decisions

Full funnel understanding

Relationship building

Job description

OKTOBER is seeking a strategic Retention Lead to own the strategy and outcomes for a portfolio of Shopify brands, turning data-driven decisions into client value and growth. This remote-first role emphasizes leadership and highly complex accounts across a 5M+ annual revenue footprint.

You will mentor junior marketers, orchestrate retention roadmaps, and ensure on-time, high-impact campaigns while staying at the cutting edge of retention marketing within the team.