Remote Salesforce Consultant for CX Solutions
Tamarind Intelligence
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Descripción de la vacante
Omega CRM in Madrid is seeking a Salesforce Consultant to help deliver customer experience projects by analyzing business needs and configuring scalable solutions. You will work with cross‑functional teams to drive outcomes aligned with the service vision and business strategy.
Responsibilities include requirement analysis, designing functional solutions, estimating effort, collaborating with clients, and ensuring quality.
Formación
- Full professional proficiency in English.
- 4 years of Salesforce administration, configuration and consulting experience.
- Experience with Salesforce Sales Cloud, Service Cloud and Experience Cloud.
- Able to translate business requirements into functional solutions and liaise with cross‑functional teams.
Responsabilidades
- Analyze requirements and design functional solutions.
- Provide effort estimates for projects.
- Collaborate with Omega team and clients to meet project objectives.
- Analyze and improve application performance.
- Coordinate with technology providers as needed.
- Validate solutions against requirements and quality standards.
- Produce functional documentation for projects.
- Share knowledge within Omega's community of practice.
Conocimientos
Herramientas
Descripción del empleo
Omega CRM in Madrid is seeking a Salesforce Consultant to help deliver customer experience projects by analyzing business needs and configuring scalable solutions. You will work with cross‑functional teams to drive outcomes aligned with the service vision and business strategy.
Responsibilities include requirement analysis, designing functional solutions, estimating effort, collaborating with clients, and ensuring quality.
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