Remote SaaS Deployment Manager — Flexible Hours

360Learning; España; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from Home allowance

Social security

Health insurance

Unemployment insurance

Salary guarantee fund

Leave requests subject to local policy

Descripción de la vacante

360Learning is seeking a Solution Deployment Manager to lead customer onboarding across Sales, Product, and Customer Success, translating client use cases into platform configurations.

You will manage all phases of implementation, drive project management, define platform architecture, facilitate integrations, and ensure a successful deployment for new clients. This role emphasizes close collaboration, practical problem solving, and delivering value through repeatable processes.

Formación

• Minimum 3 years experience in a similar, preferably customer-facing role (Technical Consultant, Technical Account Manager, Implementation Project Manager or Pre-sales Consultant)
• Deployment experience of SaaS products, ideally HR related
• Project management skills
• Understanding and experience working with APIs, SSO configuration and troubleshooting
• Solution-oriented, client-first mindset in everything you do
• Ability to adapt to your audience, communicating with highly technical stakeholders and simplifying concepts for less technical audiences
• Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
• Fluent French and very good English proficiency (level B2)
• Enthusiasm for our culture

Responsabilidades

• Become a Trello expert through our onboarding process
• Understand our product offering through training
• Master our platform and support clients on basic requests through ticketing
• Start onboarding your own new clients
• Drive project management to ensure successful platform deployment from kick-off through handover to support
• Host functional and technical workshops with clients to support customization and structuring
• Ensure successful deployment of the 360Learning platform for new clients
• Implement integrations (SSO, third-party tools) and provide technical expertise on integration and troubleshooting
• Pitch the value of the 360Learning platform
• Develop repeatable and scalable processes to improve project quality and delivery
• Support strategic customers throughout their contract from an expertise standpoint
• Deliver professional services to our existing customer base
• Onboard another Solution Deployment Manager
• Contribute to our knowledge base to share best practices and lessons learned
• Work with our partner ecosystem to strengthen services offered to clients
• Deliver platform audits to clients
• Deliver professional services proposed in our Professional Service catalogue

Conocimientos

Project management

SaaS deployment

API knowledge

SSO configuration

Customer facing

Cross-functional collaboration

French fluency

English proficiency

Problem solving

Descripción del empleo

360Learning is seeking a Solution Deployment Manager to lead customer onboarding across Sales, Product, and Customer Success, translating client use cases into platform configurations.

You will manage all phases of implementation, drive project management, define platform architecture, facilitate integrations, and ensure a successful deployment for new clients. This role emphasizes close collaboration, practical problem solving, and delivering value through repeatable processes.