Remote Revenue & Customer Success Operations Expert

YO AI Labs; Castilla-La Mancha; Remote; EUR 55.000 - 96.000; Vollzeit

Zusammenfassung

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. You will optimize CRM workflows, ensure data accuracy, and drive reporting and revenue operations in SaaS environments.

Key duties include configuring CRM platforms (Salesforce, HubSpot), managing revenue tools (quoting, billing, ticketing, PM systems), and documenting processes to support adoption and continuous improvement.

Qualifikationen

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Aufgaben

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Kenntnisse

CRM expertise

Data accuracy

Reporting

Workflow management

Operational judgment

Communication skills

Tools

Salesforce

HubSpot

Billing systems

Ticketing systems

Project management tools

Jobbeschreibung

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. You will optimize CRM workflows, ensure data accuracy, and drive reporting and revenue operations in SaaS environments.

Key duties include configuring CRM platforms (Salesforce, HubSpot), managing revenue tools (quoting, billing, ticketing, PM systems), and documenting processes to support adoption and continuous improvement.