Remote Resort & Tour Specialist

Yates Travel; Barcelona; A distancia; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote with flexible scheduling

Beginner friendly onboarding

Travel discounts

Competitive commission structure

Descripción de la vacante

Yates Travel in Spain seeks an entry-level, remote customer support role focused on helping clients explore and book travel options. No experience required; enthusiasm and curiosity are valued.

You'll connect with travelers via phone, email and chat, guiding them through destinations, cruises, flights and vacations. This role offers fully remote work with flexible scheduling, beginner-friendly onboarding, travel discounts, and the chance to grow with a friendly, travel-loving team that values

Formación

• No experience required; eagerness to learn.
• Strong communication and a warm, professional tone.
• Able to work remotely with reliable internet.
• Organized and detail-oriented.

Responsabilidades

• Provide friendly customer support via phone, email, and chat.
• Help clients explore and book travel options.
• Review itineraries, payments, and documents.
• Research destinations and promotions to match client needs.
• Assist with simple bookings and account questions.
• Maintain clear communication throughout the planning process.

Conocimientos

Enthusiasm

Communication

Curiosity

Detail-oriented

Basic computer skills

Herramientas

Basic computer skills

Descripción del empleo

High Energy People Forward Travel Focused

This entry level role is great for someone who enjoys connecting with people, loves sharing destination ideas and travel experiences, and wants the freedom to work remotely—or anywhere with a dependable internet connection. No experience is required. What matters most is enthusiasm, curiosity, and a willingness to grow.

Key Responsibilities

• Provide friendly, consistent customer support through phone, email, and messaging
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options that match each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Why You'll Enjoy This Role

• Daily conversations centered around travel, destinations, and exciting adventures
• Work remotely—from home, a café, or even while traveling
• Every client brings a new story and a new trip to plan
• Become the trusted guide who helps people create memorable vacations
• Join a supportive, upbeat, travel loving team that celebrates your growth

What You Bring

• A positive, energetic, people focused attitude
• Strong communication skills with a warm, professional tone
• Basic computer skills and comfort learning new tools
• Good organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Beginner friendly
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure