Remote Luxury Travel Experience Specialist

Manatal; Zaragoza; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Fully remote work

Career development

Travel perks

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from

Qualifications

• Excellent communication and interpersonal skills.
• Experience in customer service within travel, hospitality, or related fields preferred.
• Ability to work independently in a remote environment.
• High level of organization and meticulous attention to detail.
• Proficiency with digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up on client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service

Remote work

Organizational skills

Attention to detail

Travel industry knowledge

Tools

Booking platforms

CRM systems

Digital tools

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from