Remote Luxury Travel Experience Specialist

Manatal; Sevilla; Remote; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Travel discounts

Training provided

Remote work

Job summary

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to assist clients in planning and managing exceptional trips. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination before, during, and after travel.

You will work from home, communicating with clients via phone, email, and messaging to tailor itineraries, confirm bookings, and handle special requests with attention to detail and a client-first mindset.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Interpersonal skills

Independent work

Organizational skills

Tech-savvy

Travel passion

Tools

Booking platforms

CRM systems

Job description

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to assist clients in planning and managing exceptional trips. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination before, during, and after travel.

You will work from home, communicating with clients via phone, email, and messaging to tailor itineraries, confirm bookings, and handle special requests with attention to detail and a client-first mindset.