Remote Luxury Travel Experience Specialist

Manatal; Las Palmas de Gran Canaria; Remote; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Remote work with training

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences for clients. This fully remote role emphasizes personalized support, meticulous coordination, and tailoring itineraries before, during, and after trips.

You will collaborate with clients to understand needs, deliver high-quality service, and ensure seamless experiences from home, using digital tools and booking platforms.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Customer service

Independence

Organization

Tech-savvy

Tools

Booking platforms

CRM systems

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences for clients. This fully remote role emphasizes personalized support, meticulous coordination, and tailoring itineraries before, during, and after trips.

You will collaborate with clients to understand needs, deliver high-quality service, and ensure seamless experiences from home, using digital tools and booking platforms.