Remote Luxury Travel Experience Specialist

Manatal; Murcia; Remote; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Travel-related perks

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to deliver exceptional remote concierge support. You will plan and manage travel experiences, assist with reservations, and ensure clients receive personalized service before, during, and after trips.

Work from home, collaborating with clients to meet high expectations, handle documentation, and provide seamless coordination.

Qualifications

• Experience in travel, hospitality, or related field.
• Ability to work independently in a remote environment.
• Strong organizational skills and attention to detail.
• Excellent communication with clients across multiple channels.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Communication

Customer service

Remote work

Interpersonal skills

Tools

CRM systems

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to deliver exceptional remote concierge support. You will plan and manage travel experiences, assist with reservations, and ensure clients receive personalized service before, during, and after trips.

Work from home, collaborating with clients to meet high expectations, handle documentation, and provide seamless coordination.