Remote Luxury Travel Experience Specialist

Manatal; Madrid; A distancia; EUR 25.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Travel-related perks

Training provided

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) for a fully remote position. You will guide clients in planning premium itineraries, manage reservations, and ensure exceptional service from home, with strong attention to detail and proactive communication.

Responsibilities include coordinating travel details, updating itineraries, and delivering personalized support before, during, and after trips.

Formación

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Communication

Customer service

Remote work

Organization

Digital tools

Travel passion

Descripción del empleo

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) for a fully remote position. You will guide clients in planning premium itineraries, manage reservations, and ensure exceptional service from home, with strong attention to detail and proactive communication.

Responsibilities include coordinating travel details, updating itineraries, and delivering personalized support before, during, and after trips.