Remote German Customer Support Pro — Portugal

REAL Rec Solutions; España; A distancia; EUR 22.320; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

6-month contract with possibility of extension

Performance bonus up to €100 gross/month

Two extra salaries per year

Descripción de la vacante

A leading recruitment firm is looking for a Customer Support Representative fluent in German to join their international team. This remote position allows you to work from Spain, supporting customers through various channels such as social media, chat, phone, and email. You will ensure a positive customer experience by addressing needs and troubleshooting issues. Ideal candidates will be passionate about customer service and have a C2 level in German. The role offers a full-time, rotational shift schedule and additional benefits.

Formación

• Fluent in German at C2 level is required.
• Strong passion for customer service.
• Ability to troubleshoot technical issues.

Responsabilidades

• Support customers via multiple channels including social media, chat, phone, and email.
• Address customer needs with enthusiasm and professionalism.
• Troubleshoot issues and provide accurate solutions.

Conocimientos

Fluent in German (C2 level)

Customer service skills

Problem-solving

Descripción del empleo

A leading recruitment firm is looking for a Customer Support Representative fluent in German to join their international team. This remote position allows you to work from Spain, supporting customers through various channels such as social media, chat, phone, and email. You will ensure a positive customer experience by addressing needs and troubleshooting issues. Ideal candidates will be passionate about customer service and have a C2 level in German. The role offers a full-time, rotational shift schedule and additional benefits.