French-Speaking Tech Support Specialist - Remote (Portugal)

Cbtalents; Benidorm; Presencial; EUR 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support

Multicultural environment

Descripción de la vacante

CBTalents is seeking a French-speaking Customer Support Specialist to join a technology-focused project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth, positive experience.

This remote role within Portugal offers relocation support for eligible candidates. Fluency in French and English, along with strong communication and problem-solving skills, are essential for delivering excellent

Formación

• Fluent in French with strong English communication.
• Previous customer service experience is welcomed but not required.
• Able to learn new systems and explain technical concepts clearly.
• Organized and detail-oriented.

Responsabilidades

• Support customers in French and English
• Answer questions and assist with technical issues
• Guide customers through clear and simple solutions
• Record and update customer cases accurately
• Follow up when additional support is needed
• Help create a friendly and positive customer experience

Conocimientos

French fluency

English fluency

Customer service

Problem solving

Descripción del empleo

CBTalents is seeking a French-speaking Customer Support Specialist to join a technology-focused project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth, positive experience.

This remote role within Portugal offers relocation support for eligible candidates. Fluency in French and English, along with strong communication and problem-solving skills, are essential for delivering excellent